Field Service Technician

Marathon Electric • Wausau, WI

8d • Onsite

About The Position

Marathon Electric, part of WEG Group, is seeking a Field Service Technician to provide independent, hands-on support to customers working with industrial alternators, generators, and related electrical and mechanical systems. The technician will diagnose equipment problems, make repairs, provide technical guidance and training, and collaborate with engineering and internal technical teams on complex issues. The role is based in Wausau, Wisconsin, with travel to customer sites of up to 100%. Work takes place in varied environments, including industrial facilities and outdoor locations.

Requirements

• 2–5 years of field service or related industrial maintenance experience.
• Experience with alternators, generators, motors, rotating equipment, or similar industrial equipment.
• Strong understanding of AC/DC electrical systems and controls.
• Strong electrical and mechanical troubleshooting skills.
• Experience using multimeters and other diagnostic and testing equipment.
• Mechanical aptitude, including experience with bearings, alignment, and rotating assemblies.
• Ability to read and interpret electrical schematics and wiring diagrams.
• Strong communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid driver's license.
• Willingness and ability to travel extensively, up to 100%.

Nice To Haves

• Associate degree or technical certification in Electrical Engineering Technology, Industrial Maintenance, or a related field.
• Experience with industrial alternators or synchronous generators.
• Knowledge of PLC systems and control panels.
• OSHA or other applicable safety certifications.
• Previous customer-facing field service experience.

Responsibilities

• Diagnose and repair electrical and mechanical issues involving industrial alternators and power generation components.
• Troubleshoot AC/DC electrical systems, controls, rotating equipment, and associated components.
• Use multimeters, diagnostic tools, and testing equipment to identify equipment issues.
• Provide on-site technical support and training to customers.
• Ensure equipment and repairs meet engineering specifications and customer requirements.
• Read and interpret electrical schematics, wiring diagrams, technical manuals, and specifications.
• Work with bearings, alignment, and other rotating assemblies.
• Partner with engineering and internal technical teams to resolve complex technical issues.
• Communicate findings and recommended solutions to customers.
• Prepare detailed service reports documenting work performed, findings, and results.

Benefits

• Medical, dental, and vision coverage for the employee and family, effective immediately.
• Company-provided short-term disability and life insurance.
• 401(k) with a company match.
• Three weeks of paid time off available immediately.
• Company-paid travel time.
• Overtime eligibility.
• Safety shoe program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed