About The Position

The Field Service Technician provides preventative maintenance and repair services on Arjo medical equipment at customer locations, primarily in Northern New Jersey and the Hudson Valley area of New York, within an approximately 2–3 hour radius. The role requires a detailed understanding of electromechanical systems and the tools and processes needed to service them. The technician focuses on high-quality equipment service and customer relationships that support growth opportunities. An Arjo vehicle is provided, and travel expenses are paid by Arjo. The position involves daily driving to medical facilities and approximately 40% overnight travel.

Requirements

  • High school diploma or GED.
  • Repair and maintenance experience with electromechanical equipment.
  • Ability to read and understand mechanical and electrical schematics.
  • Valid driver’s license and a clear driving record, with no moving violations in the last three years.
  • Ability to lift up to 30 pounds and push or pull 75 pounds.

Nice To Haves

  • Associate’s degree in an electrical or mechanical field.
  • Formal training and/or certifications.
  • Sales experience.

Responsibilities

  • Maintain, repair, install, upgrade, and provide in-service support for equipment at customer medical facilities.
  • Diagnose technical issues, repair customer-owned medical equipment, and prepare cost estimates.
  • Assist the Sales team with joint customer calls, in-services, sales leads, demonstrations, and trade show setup.
  • Grow Service Contracts revenue by selling new service contracts and renewing existing contracts.
  • Complete and submit accurate reporting.
  • Manage spare-parts inventory.
  • Drive daily to customer locations; travel overnight approximately 40% of the time.

Benefits

  • Competitive medical, vision, and dental insurance.
  • Wellness programs.
  • 401(k) plan.
  • 15 days of paid time off, 12 holidays (8 standard and 4 floating), and a birthday day off.
  • Paid training and development.
  • Performance bonus, with an opportunity to earn an additional $20,000 or more annually once fully trained and eligible for the quarterly and annual bonus program.
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