Field Service Technician Jobs

About The Position

Requirements

• 2 years mechanical or technical trade school with 3+ years of experience in field service with mechanical or electrical troubleshooting experience or a related field.
• In lieu of degree, 5+ years of experience in field service with mechanical or electrical troubleshooting experience or a related field.
• Must be a U.S. Citizen or U.S. Permanent Resident.
• Must be authorized to work for any employer in the U.S without sponsorship.
• Unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

• Experience operating machine shop equipment and using measurement/testing tools for mechanical and electrical systems.
• Experience in the gaseous engine service industry, including testing of gaseous engine components and rigging of weights up to 1 ton.
• Experience writing technical reports and service letters.
• Strong knowledge of electronics.
• Ability to read blueprints and electronic schematics.
• Hands-on experience with internal combustion engines, MTU engines, and electronic engine controls.
• Ability to travel up to 80%.

Responsibilities

• Perform preventative maintenance, start-ups, and repairs on generators; including automatic transfer switches, diesel, and gaseous engines.
• Promote safe and efficient operation of duties.
• Lead on-site service, troubleshooting, repair, and overhaul of engines and genset systems, including electronic and mechanical components.
• Commission, operate, and instrument genset systems; record and analyze test data.
• Inspect and document parts, perform field failure analysis, and prepare technical reports to ensure quality and prevent future issues.
• Maintain detailed records, logbooks, and work estimates.
• Manage parts, tools, and vendor sourcing for field service.
• Provide technical support and training to customers and service personnel.
• Contribute to product development and service documentation.

Benefits

• Base pay
• Discretionary bonus plan
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Accidental death & dismemberment insurance
• Flexible spending account
• Health savings account
• 401(k) retirement savings plan with a company match
• Employee Assistance Program
• Paid Time Off
• Certain paid holidays
• Paid parental and family care leave
• Tuition reimbursement
• Long-term incentive plan