Field Service Technician Jobs

About The Position

Requirements

• 3+ years with the ability to diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, combi-ovens, mixers, dishwashers, hot cases, flattops, etc.)
• Valid driver’s license with a clean driving record required
• Strong gas and/or electric troubleshooting experience
• Solid understanding of mechanical systems and electrical components
• Excellent customer service and communication skills
• Ability to work independently with minimal supervision
• Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
• Ability to climb ladders, work from heights, and crawl in tight quarters
• Own industry standard hand tools
• Willingness to participate in an on-call rotation as needed

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, combi-ovens, mixers, dishwashers, hot cases, flattops, etc.)
• Perform preventative maintenance to ensure safe efficient equipment operations
• Test components and verify proper operation after repairs
• Accurately document service calls, parts used, labor hours, and customer interactions in company system
• Clearly communicate repair status, recommendations, and timelines to customers
• Manage truck inventory to ensure proper parts and tools are stocked
• Respond to service calls in a timely and professional manner
• Represent the company with professionalism while delivering high-quality customer service
• Follow all safety regulations and company policies
• Participate in ongoing technical training and professional development opportunities
• Participate in on-call rotation as assigned

Benefits

• Weekly Pay
• Company vehicle, gas card, uniforms, and phone provided
• Generous paid time off
• Paid holidays
• Your birthday off
• Medical, dental, vision, and short-term disability coverage
• Long-term disability and basic life insurance at no cost to you
• Comprehensive Training Opportunities
• 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP)