Field Service Technician

Tomra•Taunton, MA

6d•Onsite

About The Position

TOMRA North America is hiring a Field Service Technician to repair and maintain reverse vending machines in the Taunton, Massachusetts region. The role involves traveling to retail customer locations to analyze, test, troubleshoot, repair, or rebuild mechanical and electrical machine components. The technician interacts with customers, consumers, and internal departments, working independently with team support. A company vehicle and paid training are provided. The stated schedule is 7:00 a.m. to 3:30 p.m., Monday through Friday, with rotating Saturday/Sunday coverage; alternating weekend days are compensated with a weekday off. Schedules may change to meet customer needs, and weekend availability is required.

Requirements

Mechanical ability to troubleshoot and repair or replace machine components.
Ability to troubleshoot and replace electrical components and diagnose and repair electrical failures and faults.
Strong customer service and communication skills.
Proficiency with laptops and the Windows operating system.
Excellent safety record at previous employers.
Valid driver's license.
Ability to use hands to assemble, disassemble, and repair mechanical components.
Ability to regularly lift up to 50 pounds and frequently push or pull up to 150 pounds.
Weekend availability.

Responsibilities

Travel to retail customer locations in the Taunton region.
Analyze, test, troubleshoot, repair, or rebuild mechanical components of reverse vending machines.
Troubleshoot, repair, or replace electrical components and diagnose electrical failures and faults.
Provide customer service and communicate with customers, consumers, and internal departments.
Assemble, disassemble, and repair mechanical components.