Field Service Technician

Bray • Ontario, CA

6d • Onsite

About The Position

Bray International is seeking a Field Service Technician to join its U.S. Product Service team. Based in Ontario, California, this hands-on role supports the sales team, distributors, and customers through technical assistance, product returns management, and service of Bray valves, actuators, and control products. The technician helps maintain customer relationships and operational excellence in the field, with travel to customer sites across the United States as needed.

Requirements

• High school diploma or equivalent.
• U.S. work authorization.
• Experience working with valves, actuators, and control systems.
• Hands-on technical skills in a manufacturing or industrial environment.
• Familiarity with Microsoft Office, including Excel and Word.
• Strong oral and written communication skills.
• Ability to work independently and as part of a team.
• Ability to lift up to 50 pounds and climb as needed, per OSHA.
• Valid driver's license.

Responsibilities

• Provide technical support to customers, distributors, and internal teams regarding Bray products.
• Troubleshoot, evaluate, and perform field repairs on valves, actuators, and control equipment.
• Process Return Material Authorizations (RMAs) and product evaluations.
• Collaborate with the Warranty and Application Engineering teams.
• Use a forklift and basic tools for repair tasks.
• Travel to customer sites for service calls as needed; travel is expected to be up to 15%.

Benefits

• Competitive pay plans.
• Medical, dental, vision, and life insurance, effective the first of the month after 30 days of work.
• Paid holidays and vacation.
• 401(k) plan with matching contributions.
• Professional development and opportunities for advancement.
• Smoke-free, drug-free workplace.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED