Field Service Technician

AMAROK•Austin, TX

6d•$65,000 - $85,000

About The Position

AMAROK is seeking a Field Service Technician to provide preventive maintenance, repairs, and system upgrades for its perimeter security systems at customer sites. The technician will support system performance and reliability, assist with installation-related planning and commissioning, and provide customer training and support. The role involves Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles. Approximate year-end earnings are $65,000–$85,000, inclusive of base pay and average overtime. Hourly compensation is $27.00–$31.00, depending on experience, skill set, travel requirements, and geographic location.

Requirements

Must be available for weekly Monday–Friday travel.
Valid driver’s license.
At least 2 years of hands-on experience troubleshooting and installing systems.
Strong ability to analyze and troubleshoot system issues.
Basic math skills for measuring, calculating, and troubleshooting system configurations.
Ability to lift and maneuver heavy objects as needed and safely climb a ladder up to 30 feet.
Ability to operate power equipment such as aerial lifts, concrete saws, jack hammers, augers, and mixers.

Nice To Haves

Experience with access control systems and/or fire alarms.
OSHA certification and/or familiarity with OSHA compliance.

Responsibilities

Conduct preventive maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures.
Assist the Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
Organize and prioritize daily service calls and routes to complete maintenance and repair work on time and to a high standard.
Build and maintain professional customer relationships through service, training, and support.
Assist other Field Service Technicians as needed, supporting teamwork and knowledge sharing.
Drive safely and follow local, state, and federal traffic laws while traveling to service locations.
Monitor inventory levels, complete service reports accurately, and submit documentation by required deadlines.
Track and submit expense reports in accordance with company policies.