Field Engineer Jobs

About The Position

Requirements

• Bachelor’s degree in engineering or a related technical area and at least 2 years of experience; an equivalent combination of education and experience will be considered.
• Positive attitude and excellent communication skills, with the ability to communicate clearly and work effectively with customers, management, and peers.
• Knowledge of electronics, mechanics, pneumatics, robotics, and computer controls.
• System integration, testing, and debugging skills.
• Customer focus and commitment to resolving problems and making decisions based on problem priority and business needs.
• Ability to build excellent customer relationships.
• Attention to detail and accuracy.
• Ability to work under pressure, meet support deadlines, and multitask.
• Ability to travel up to 85% of the time within North America; occasional international travel is required.
• Ability to lift at least 50 pounds.
• Ability to perform repetitive tasks while sitting or standing.
• Ability to use standard hand tools and standard office equipment.
• Ability to wear a cleanroom suit and/or personal protective equipment for several hours in a workday if needed.

Nice To Haves

• Military training and experience in a technical field are welcome.
• Experience with semiconductor industry safety requirements and cleanroom environments.
• Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Perform installation, upgrade, testing, warranty, and repair activities while following customer and Veeco safety and security protocols.
• Isolate and resolve equipment and systems malfunctions and take corrective action.
• Assist with implementing new processes, methods, and designs.
• Build customer relationships to support satisfaction and retention.
• Serve as the contact for onsite activities and communications, and provide customers with support on equipment, technical, and field matters.
• Report tool actions, events, and daily field activities in service reports.
• Adhere to safety and confidentiality policies.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Holiday, vacation, and sick time.
• Flexible Spending Accounts (FSA).
• Commuter benefits.
• Life and accident insurance.
• Disability insurance.
• Tuition reimbursement.
• Employee Assistance Program (EAP).
• Identity theft remediation.
• Emergency travel assistance.
• Bonus opportunity.