Senior OPC Field Applications Engineer
About The Position
ASML is seeking a software application engineer to support Tachyon Process Window Enhancement and Process Window Control software products at a major customer site in Austin, Texas. The role provides onsite product support to customer engineering teams and develops strong technical relationships through direct customer interaction. The engineer manages customer software engagements, characterizes reported issues, and provides timely technical solutions, including recipe debugging for advanced nodes below 2x/1x nm. The role coordinates customer technical responses and serves as a liaison among customers, Product Engineering, and R&D. It includes defining technical specifications and timelines, drafting Statements of Work, managing open cases in JIRA, and conducting or coordinating customer training. The engineer also leads short-term, multi-month projects with small teams of two to three members, monitors deliverables, coaches team members, and maintains communication between ASML and the customer. Occasional international travel is required.
Requirements
- Master’s or Ph.D. in Electrical Engineering, Optics Sciences, or Physical Sciences.
- 4–6 years of experience with computational lithography and OPC software tools.
- Previous experience with direct customer interface.
- Strong analytical and problem-solving skills.
- Strong communication, organization, and leadership skills.
- Ability to work effectively with other teams.
- Strong interpersonal skills.
Nice To Haves
- Lithography knowledge.
Responsibilities
- Provide onsite Tachyon software application support to customer engineering teams.
- Develop and maintain strong technical relationships with direct customer contacts.
- Manage software engagements through regular customer review meetings and communicate critical customer requirements to Brion.
- Provide front-line customer support through face-to-face interactions, email, and phone; characterize reported issues and provide timely solutions.
- Liaise between customers, Product Engineering, and R&D on recipe development.
- Debug software product recipes for advanced nodes below 2x/1x nm.
- Drive and monitor ongoing customer engagements and coordinate technical responses to customers.
- Define technical specifications and timelines with customers and the Product Engineering Group; draft Statements of Work and establish regular review meetings.
- Communicate technical requirements and issues to Product Engineering and/or R&D.
- Use JIRA to track and manage open customer cases.
- Conduct basic onsite training or coordinate requested customer training.
- Prepare weekly reports and track customer engagement status.
- Lead short-term, multi-month projects with a small team of two to three members; monitor deliveries, coach team members, and manage communication between ASML and the customer.
- Travel internationally occasionally.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- 401(k) plan
- Eight hours of vacation leave per month
- 13 paid holidays throughout the calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
