Field Service Engineer II (Electron Microscopy) Southwest REMOTE

Thermo Fisher Scientific • Austin, TX

21h • Remote

About The Position

Thermo Fisher Scientific is seeking a Field Service Engineer II to install, maintain, troubleshoot, and repair advanced electron microscopy equipment at semiconductor manufacturing facilities. The role supports customers by resolving complex technical issues, minimizing equipment downtime, and ensuring reliable performance of sophisticated analytical instruments.

The position is based around Austin and Taylor, Texas, with regular travel of up to 50% between customer sites and occasional travel across Texas, New Mexico, and Arizona. The engineer works directly with customers and collaborates with internal technical teams to provide on-site support and maintain strong customer relationships.

The Materials and Structural Analysis Electron Microscopy business designs, manufactures, and supports high-performance microscopy workflows that provide images and answers at micro-, nano-, and picometer scales. The role contributes to Thermo Fisher Scientific’s mission to help customers make the world healthier, cleaner, and safer.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• At least 3 years of hands-on experience troubleshooting, repairing, or maintaining sophisticated electronic equipment.
• Strong electrical schematic reading and troubleshooting skills.
• Experience diagnosing and repairing high-voltage and ultra-high-vacuum systems.
• Proficiency with Windows software environments and familiarity with MS-DOS.
• Strong customer service, communication, documentation, and problem-solving skills.
• Valid driver's license.
• Ability to obtain a passport.
• Ability to lift up to 50 lbs.

Nice To Haves

• Experience in semiconductor manufacturing or semiconductor equipment field service.
• Experience supporting equipment in high-uptime fabrication environments.
• Experience with SEM, TEM, FIB systems, or similar instrumentation.

Responsibilities

• Troubleshoot and repair complex electronic, high-voltage, and ultra-high-vacuum systems.
• Read and interpret electrical schematics to identify equipment failures.
• Install, calibrate, and perform preventive maintenance on advanced instrumentation.
• Diagnose issues down to the component and subsystem level.
• Provide responsive technical support and build strong customer relationships.
• Document service activities and collaborate with internal technical teams.
• Travel to customer locations to provide on-site support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level