Field Engineer Jobs

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Field Engineer

MSX International•Grand Rapids, MI
•Onsite

About The Position

Field Engineers support the identification of quality issues and assist with hands-on root cause analysis. They support OEM Manufacturing, Engineering, and Supplier Operations. The role is field based and includes providing on-site support to dealer technicians, helping resolve product technical issues, and documenting mission findings, corrective actions, and shortfalls for the OEM enterprise.

Requirements

  • At least 5 years of automotive mechanical experience.
  • Master Automobile Technician Certification (A1-A8 ASE) and/or equivalent proven experience.
  • Ability to travel to dealerships in all 50 states.
  • Ability to communicate technical information to all departments.
  • Ability to analyze data and create custom reports.
  • Ability to effectively use MS Word, Excel, Outlook, and other customized software.
  • Ability to work independently and manage a progressive workload in a fast-paced environment.
  • Highly motivated, adaptive, and autonomous, with the ability to deliver results.

Responsibilities

  • Provide on-site support to dealer technicians and help resolve product technical issues.
  • Document findings from each mission and the corrective actions taken.
  • Document shortfalls identified during missions for the OEM enterprise.
  • Support quality-issue identification and hands-on root cause analysis for OEM Manufacturing, Engineering, and Supplier Operations.

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