Field Service Engineer II (Electron Microscopy) Southwest REMOTE

Thermo Fisher Scientific•Austin, TX
•Remote

About The Position

Thermo Fisher Scientific is seeking a Field Service Engineer II for its Materials and Structural Analysis Electron Microscopy business. The role installs, maintains, troubleshoots, and repairs advanced electron microscopy equipment at semiconductor manufacturing facilities. The engineer works directly with customers to resolve complex technical issues, minimize equipment downtime, and ensure reliable performance of sophisticated analytical instruments. The position supports customer sites in Austin and Taylor, Texas, with regular travel between those locations, up to 50%, and occasional travel across Texas, New Mexico, and Arizona. The work schedule is standard Monday through Friday. Work conditions may include cleanroom requirements, use of personal protective equipment, strong odors, and exposure to hazardous or toxic materials. Adherence to Good Manufacturing Practices and safety standards is required.

Requirements

  • Bachelor's degree or an equivalent combination of education and experience.
  • At least 3 years of hands-on experience troubleshooting, repairing, or maintaining sophisticated electronic equipment.
  • Strong electrical schematic reading and troubleshooting skills.
  • Experience diagnosing and repairing high-voltage and ultra-high-vacuum systems.
  • Proficiency with Windows software environments and familiarity with MS-DOS.
  • Strong customer service, communication, documentation, and problem-solving skills.
  • Valid driver's license.
  • Ability to obtain a passport.
  • Ability to lift up to 50 lbs.

Nice To Haves

  • Experience in semiconductor manufacturing or semiconductor equipment field service.
  • Experience supporting equipment in high-uptime fabrication environments.
  • Experience with SEM, TEM, FIB systems, or similar instrumentation.

Responsibilities

  • Troubleshoot and repair complex electronic, high-voltage, and ultra-high-vacuum systems.
  • Read and interpret electrical schematics to identify equipment failures.
  • Install, calibrate, and perform preventive maintenance on advanced instrumentation.
  • Diagnose issues down to the component and subsystem level.
  • Provide responsive technical support and build strong customer relationships.
  • Document service activities and collaborate with internal technical teams.
  • Travel to customer locations to provide on-site support.
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