Field Engineer

MSX International•Boston, MA
•$95,000 - $105,000

About The Position

Field Engineers support the identification of quality issues and assist with hands-on root cause analysis, supporting OEM Manufacturing, Engineering, and Supplier Operations. The role provides on-site assistance to dealer technicians to resolve product technical issues, documents findings and corrective actions from each mission, and reports any identified shortfalls to the OEM enterprise. The position is field-based and requires travel to dealerships in all 50 states.

Requirements

  • Five years of automotive mechanical experience.
  • Master Automobile Technician Certification (A1–A8 ASE) and/or equivalent proven experience.
  • Ability to travel to dealerships in all 50 states.
  • Ability to communicate technical information to all departments.
  • Ability to analyze data and create custom reports.
  • Ability to effectively use MS Word, Excel, Outlook, and other customized software.
  • Ability to work independently and manage a progressive workload in a fast-paced environment.
  • Highly motivated, adaptive, and autonomous, with the ability to deliver results.

Responsibilities

  • Provide on-site support to dealer technicians and ensure solutions to product technical issues.
  • Document findings from each mission and the corrective actions taken.
  • Document shortfalls identified during missions and report them to the OEM enterprise.
  • Support the identification of quality issues and hands-on root cause analysis for OEM Manufacturing, Engineering, and Supplier Operations.
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