Field Service Engineer

American Crane & Equipm•Douglassville, PA

11d•Onsite

About The Position

The Developing Field Service Engineer is an entry-level, structured learning role focused on developing technical expertise in industrial electrical systems, PLC-based controls, motor controls, and overhead crane and hoist equipment. The employee works alongside experienced engineers and technicians, receiving structured training and mentorship while building skills in reading schematics, troubleshooting faults, and supporting technical training. The role is based on-site at Plant 2 in Douglassville, Pennsylvania, with approximately 10–20% field travel. Work takes place in office, technical training, manufacturing shop, and customer field-service environments, with hands-on activity around electrical systems, control panels, and industrial machinery under supervision. The employee develops knowledge of electrical fundamentals, PLC systems, motor controls, equipment troubleshooting, electrical safety, and company equipment. They also assist with preparing and delivering technician training, maintaining training records and materials, and observing field troubleshooting and inspections. Electrical testing and work must remain within documented qualifications, authorization, and required supervision. The role includes a structured development path and progressively increasing technical responsibility. The position is full-time, on-site, and non-exempt. Compensation is hourly and depends on the applicant’s skills, qualifications, education, certifications, experience, market data, and other relevant factors. Employment is contingent on meeting stated work authorization and export-control requirements, background and drug screening, and other applicable requirements. The employee must maintain a valid REAL ID-compliant driver's license or valid U.S. Passport; certain projects may require eligibility for unescorted access to nuclear facilities.

Requirements

High school diploma or GED.
Foundational knowledge of electrical systems gained through education, technical training, internships, apprenticeships, or practical experience.
Understanding of basic electrical fundamentals, including AC/DC circuits, Ohm's law, and basic motor-control principles.
Ability to read and interpret basic electrical schematics and wiring diagrams.
Willingness and ability to learn PLC-based controls, motor-control systems, and industrial troubleshooting methods.
Ability to explain foundational technical concepts clearly.
Basic proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Valid driver's license and ability to meet applicable company driving requirements; must obtain and maintain a valid REAL ID-compliant driver's license or valid U.S. Passport.
Authorization to work in the United States without current or future employer sponsorship and ability to verify identity and employment authorization under Form I-9 requirements.
Eligibility to access information or technology governed by applicable U.S. export-control laws.
Willingness to undergo a background check, pre-employment drug screen, and randomized drug screening during employment, in accordance with applicable laws.
Ability and willingness to travel approximately 10–20%.
Willingness to complete electrical safety training and develop required technical qualifications.
Ability to perform the essential functions of the position, with or without reasonable accommodation.
Comfort working around live electrical equipment, industrial machinery, and job sites.
Ability to work under structured supervision while developing technical skills.

Nice To Haves

Associate's or bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Electromechanical Engineering Technology, or a related technical discipline.
Completion of a trade school, technical school, apprenticeship, or military technical training program in electrical, electronics, or industrial automation.
Internship, co-op, or work experience involving industrial electrical systems, controls, or maintenance.
Exposure to PLCs, VFDs, servo drives, or industrial automation through coursework or practical experience.
Experience tutoring, mentoring, presenting, or explaining technical subjects.

Responsibilities

Participate in structured training in industrial electrical fundamentals, PLC systems, motor controls, and equipment troubleshooting.
Develop knowledge of AC/DC circuits, electrical components, motor starters, contactors, overloads, and variable frequency drives.
Learn to interpret electrical schematics, wiring diagrams, and control panel layouts.
Build familiarity with PLC inputs, outputs, operating logic, and basic troubleshooting principles.
Study company equipment, proprietary systems, and applicable technical documentation.
Apply technical knowledge through supervised practical exercises and demonstrations.
Assist experienced technical personnel with preparing and delivering technician training.
Help develop presentations, lesson materials, training exercises, checklists, and technical reference documents.
Prepare training equipment, instructional materials, and demonstration setups.
Progressively develop the ability to explain technical concepts to individuals and small groups.
Complete required electrical safety training and develop competency in the safe use of electrical test equipment.
Recognize electrical hazards and apply approved safe-work procedures; perform electrical testing or work only within documented qualifications, authorization, and required supervision.
Assist with maintaining technician training records, attendance documentation, qualification tracking, and assessment results.
Update training spreadsheets, schedules, checklists, and reference materials using Microsoft Office and applicable company systems.
Support improvements to training documentation and recordkeeping processes.
Observe experienced technicians and engineers during troubleshooting, equipment inspections, and technical demonstrations.
Develop practical familiarity with industrial control panels, electrical components, equipment operation, and supervised troubleshooting methods.
Participate in field visits and customer-site activities as assigned.
Maintain accurate notes and communicate technical observations to experienced personnel.
Safely lift and move tools, equipment, and training materials weighing up to 50 pounds, and climb ladders or stairs and access industrial equipment as required.
Work at heights or on elevated platforms when appropriately trained and authorized.
Travel approximately 10–20% as required.