Field Service Engineer

TRUMPF • St. Louis, MO

4d • $28 - $44

About The Position

This position is responsible for installing, troubleshooting, maintaining, and repairing TRUMPF CNC machines while building and developing strong customer relationships. It requires 100% nationwide travel, including overnight stays, with occasional weekend and international travel. The engineer works directly with customers and their machines to help ensure equipment operates within expected tolerances, and provides onsite customer training on machine operation and/or repair.

Requirements

• Hands-on mechanical and electrical work experience, as well as experience with computer software, electronics, digital circuits, wiring, and hydraulics.
• Must have and maintain a clean, valid driver's license and driving record.

Responsibilities

• Work with customers and machines to ensure equipment operates within expected tolerance.
• Coordinate with Product Support for technical assistance and provide diagnostic feedback.
• Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties.
• Use company repair manuals and work orders to support repairs; suggest updates to technical documentation when appropriate.
• Assemble, install, and align equipment; clean, replace, or install parts to maintain machinery and equipment.
• Accurately report machine technical conditions and information to PSG and management.
• Interface with cross-functional teams, including applications, sales, engineering, and production.
• Provide onsite customer training for machine operation and/or repair.
• Submit organized and helpful service reports for each repair mission.

Benefits

• 401(k) with generous company match
• Comprehensive medical, dental, and vision benefits
• Employer HSA contributions
• 100% employer-paid vision premiums for employees and eligible dependents
• Tuition reimbursement and student loan guidance
• Paid family and parental leave programs
• Reproductive and family health resources
• Paid time off available from day one
• 11 paid company holidays
• Company-paid life insurance at two times base salary
• Short- and long-term disability coverage
• Gym membership subsidy
• Employee referral bonuses
• Recognition awards
• Scholarship program for employees' children
• Learning paths and growth opportunities through level advancements
• Per diem, loyalty points, and rental vehicle program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed