Field Service Engineer

TRUMPF • Farmington, CT

4d • $28 - $44 • Onsite

About The Position

This position is responsible for installing, troubleshooting, maintaining, and repairing TRUMPF CNC machines while building and developing strong customer relationships. The role requires nationwide travel 100% of the time, including overnight stays and occasional weekend and international travel. Field Service Engineers work with customers and their machines to help ensure equipment operates within expected tolerances.

Requirements

• Hands-on mechanical and electrical work experience, including experience with computer software, electronics, digital circuits, wiring, and hydraulics.
• Must have and maintain a clean, valid driver's license and driving record.
• Must be able to travel nationwide 100% of the time, including overnight stays and occasional weekend and international travel.

Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance.
• Work with Product Support to obtain technical assistance and provide diagnostic feedback.
• Use visual clues, computer programs, and diagnostic tools to diagnose machine difficulties.
• Read and use company repair manuals and work orders to assist with repairs, and suggest adjustments or updates to existing technical documentation when appropriate.
• Assemble, install, and align equipment; clean, replace, or install parts to maintain smooth machinery and equipment operation.
• Accurately report technical conditions and machine information to PSG and management.
• Interface with cross-functional teams, including applications, sales, engineering, and production.
• Provide onsite customer training in machine operation and/or repair.
• Submit organized and helpful service reports for each repair mission.

Benefits

• 401(k) with generous company match.
• Comprehensive medical, dental, and vision benefits, with employer HSA contributions and employer-paid vision premiums for employees and eligible dependents.
• Tuition reimbursement and student loan guidance.
• Paid family and parental leave programs and reproductive and family health resources.
• Paid time off available from day one and 11 paid company holidays.
• Company-paid life insurance at two times base salary, plus short- and long-term disability coverage.
• Gym membership subsidy, employee referral bonuses, recognition awards, and a scholarship program for employees' children.
• Learning paths and growth opportunities through level advancements.
• Per diem, loyalty points, and a rental vehicle program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed