Field Service Engineer

188ec9b6-28bc-44db-959f-e5f9ded03eff•Amity Township, PA

22h•$30 - $42•Onsite

About The Position

The Developing Field Service Engineer is an entry-level, structured learning role focused on building technical expertise in industrial electrical systems, PLC-based controls, motor controls, and overhead crane and hoist equipment. The employee works alongside experienced engineers and technicians, receiving structured training and mentorship while progressively taking on technical responsibilities. The role involves learning to interpret schematics, troubleshoot faults, support technician training, and develop the skills to explain technical concepts to others. The position supports the preparation and delivery of technician training, maintenance of training and qualification records, and supervised technical and field activities. Electrical testing or work is limited to the employee’s documented qualifications, authorization, and required supervision. The role is based on-site at Plant 2 in Douglassville, Pennsylvania, with approximately 10–20% field travel. Work takes place in office, training, manufacturing shop, and customer field-service environments, around industrial electrical systems, control panels, and machinery.

Requirements

High school diploma or GED.
Foundational knowledge of electrical systems gained through education, technical training, internships, apprenticeships, or practical experience.
Understanding of basic electrical fundamentals, including AC/DC circuits, Ohm's law, and basic motor-control principles.
Ability to read and interpret basic electrical schematics and wiring diagrams.
Willingness and ability to learn PLC-based controls, motor-control systems, and industrial troubleshooting methods.
Ability to explain foundational technical concepts clearly.
Basic proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Valid driver's license.
Authorization to work in the United States without current or future employer sponsorship.
Ability to verify identity and employment authorization in compliance with Form I-9 requirements.
Eligibility to access information or technology governed by applicable U.S. export control laws.
Willingness to undergo a background check and pre-employment and randomized employment drug screening.
Ability to meet applicable company driving requirements and travel approximately 10–20%.
Willingness to complete electrical safety training and develop required technical qualifications.
Ability to safely lift and move tools, equipment, and training materials weighing up to 50 pounds.
Ability to climb ladders and stairs and access industrial equipment as required.
Ability to work at heights or on elevated platforms when appropriately trained and authorized.
Ability to perform the essential functions of the position, with or without reasonable accommodation.
Ability to obtain and maintain a valid REAL ID-compliant driver's license or valid U.S. Passport.

Nice To Haves

Associate's or bachelor's degree in Electrical Engineering, Electrical Engineering Technology, Electromechanical Engineering Technology, or a related technical discipline.
Completion of a trade school, technical school, apprenticeship, or military technical training program in electrical, electronics, or industrial automation.
Internship, co-op, or work experience involving industrial electrical systems, controls, or maintenance.
Exposure to PLCs, VFDs, servo drives, or industrial automation through coursework or practical experience.
Experience tutoring, mentoring, presenting, or explaining technical subjects.

Responsibilities

Participate in structured training on industrial electrical fundamentals, PLC systems, motor controls, and equipment troubleshooting.
Develop knowledge of AC/DC circuits, electrical components, motor starters, contactors, overloads, and variable frequency drives.
Learn to interpret electrical schematics, wiring diagrams, and control panel layouts.
Build familiarity with PLC inputs, outputs, operating logic, and basic troubleshooting principles.
Study ACECO equipment, proprietary systems, and applicable technical documentation.
Apply technical knowledge through supervised practical exercises and demonstrations.
Assist experienced technical personnel with preparing and delivering technician training.
Help develop presentations, lesson materials, training exercises, checklists, and technical reference documents.
Prepare training equipment, instructional materials, and demonstration setups.
Progressively develop the ability to explain technical concepts to individuals and small groups.
Collect feedback and help identify opportunities to improve instructional materials.
Complete required electrical safety training, including NFPA 70E principles, lockout/tagout, and applicable PPE requirements.
Learn to recognize electrical hazards and apply approved safe-work procedures.
Develop competency in the safe use of electrical test equipment and progress toward electrical safety qualifications appropriate to assigned responsibilities.
Perform electrical testing or work only within documented qualifications, authorization, and required supervision.
Assist with maintaining technician training records, attendance documentation, qualification tracking, and assessment results.
Update training spreadsheets, schedules, checklists, and reference materials using Microsoft Office and applicable company systems.
Support improvements to training documentation and recordkeeping processes.
Observe experienced technicians and engineers during troubleshooting, equipment inspections, and technical demonstrations.
Develop practical familiarity with industrial control panels, electrical components, and equipment operation.
Learn troubleshooting methods through supervised observation, testing, and guided problem-solving.
Participate in field visits and customer-site activities as assigned.
Maintain accurate notes and communicate technical observations to experienced personnel.