Field Service Engineer - X-ray

Block Imaging Parts & Service•Las Vegas, NV

11d

About The Position

This role delivers technical service and support to medical imaging customers. The Field Service Engineer installs, inspects, tests, troubleshoots, calibrates, repairs, and maintains X-ray equipment to support reliable performance and compliance with operational and safety standards. The work is performed independently in the field and follows OEM specifications, industry regulations, and company quality requirements. The role also provides customer-focused service, technical updates, process documentation, and end-user training. The position involves frequent driving across the United States, transporting and delivering parts or equipment, and working in varied healthcare and equipment environments. It is an hourly, non-exempt role with a stated base pay range of $80,000–$120,000. Block Imaging describes a culture centered on its “People Matter” mission and the values of Integrity, Honor, and Growth.

Requirements

Strong organizational and time-management skills, including prioritizing tasks, managing deadlines, and handling multiple projects.
Mechanical aptitude and problem-solving ability, including critical thinking, initiative, and diagnostic skills.
Excellent communication and relationship-building skills, including clear verbal and written communication and positive interactions with customers, vendors, and team members.
Flexibility, professionalism, and mature decision-making in fast-paced or challenging situations.
Strong attention to detail and reliable follow-through, including accurate documentation, safe work practices, and quality results.
Computer proficiency, including Microsoft Office, diagnostic software, hardware troubleshooting, and database entry or management.
Meet driver eligibility requirements; minimum age 21, subject to company vehicle policy.
Ability to stand, walk, and move through varied work environments for extended periods; frequently bend, stoop, kneel, and reach.
Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
Manual dexterity to handle tools, small components, and electronic parts.
Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
Ability to communicate clearly with healthcare and related facility staff and document service activities accurately and efficiently.
Ability to wear required personal protective equipment and comply with hospital health and safety requirements.
Ability to safely operate and enter or exit vehicles, drive for extended periods, and work in varied environmental conditions, with potential exposure to machinery, noise, and hazardous materials.
Bachelor’s degree in engineering or equivalent experience.

Nice To Haves

3–7 years of experience in medical imaging engineering or equivalent.
GE and/or Siemens brand X-ray field service experience.

Responsibilities

Service, install, evaluate, and maintain medical imaging equipment across the United States.
Calibrate, troubleshoot, and repair imaging systems and computer components to OEM specifications and customer expectations.
Perform preventive maintenance and resolve advanced electronic, mechanical, and network-related issues.
Represent the company professionally during on-site visits and communicate customer feedback to internal teams.
Continuously expand technical knowledge and contribute to improving engineering competency.
Provide timely project updates, insights, and responses to technical inquiries.
Document new processes and provide training to end users.
Run tests or diagnostics to ensure updates, calibrations, and repairs are completed properly.
Drive and operate a vehicle as an essential function; load, transport, and deliver parts and equipment.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance options.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
Full-time team members accrue 19 days of paid time off annually, starting on their first day.
Two annual “People Matter” days for community volunteering.
Potential annual bonus opportunities based on company profitability goals.
401(k) plan with a discretionary company matching contribution of up to 6%, plus financial planning tools and training.
Team Member Perks Program with discounts, deals, and other benefits.
Tuition assistance: reimbursement of 50% of eligible costs up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years.
Employee referral bonus for referrals resulting in a hire who completes the introductory period.
Paid parental leave following a qualified FMLA-approved leave.
Paid holiday pay.