X-Ray Technologist

Concentra•Van Nuys, CA

About The Position

The X-Ray Limited Scope & Medical Support Specialist performs routine x-ray, medical, and testing procedures under the direct supervision of the treating clinician, and supports other facility areas as needed, including registration and referral management. The role performs routine X-ray examinations in accordance with Concentra policies, procedures, and applicable regulations. It requires efficient and accurate one-on-one patient care in a fast-paced environment and a commitment to quality clinical care and a positive patient experience. The position combines radiology duties with medical support and front-office responsibilities. Radiology work includes preparing and positioning patients, operating equipment, applying radiation safety measures, maintaining equipment and records, and completing documentation. Medical support work includes drug and alcohol testing, taking vital signs, performing ancillary and screening tests, assisting clinicians with examinations and procedures, managing supplies and equipment, supporting patient flow, and completing patient-care documentation and clerical tasks. Duties may change at any time, with or without notice.

Requirements

High school graduate or GED equivalent.
Completion of a state-approved Limited Scope Technician certificate program and state license where applicable.
CPR/First Aid certification.
At least six months of medical assistant experience with knowledge of medical procedures and medical terminology, as customarily required.
At least six months of demonstrated X-ray experience and familiarity with routine medical procedures, as customarily required.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and ability to interact tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
Clear, professional verbal and written communication skills.
Teamwork focus and ability to maintain working relationships with colleagues at all levels.
Participation in initial and ongoing required training.
Ability to obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

Working knowledge of state-specific occupational medicine requirements.
Prior medical office, healthcare, and/or customer service-related experience.

Responsibilities

Prepare patients for radiologic procedures; escort them to dressing and x-ray rooms, provide instructions, and assist with positioning.
Explain x-ray procedures and observe patients to support their care, safety, and comfort.
Operate and position radiologic equipment, set exposure controls, and take x-rays according to established requirements and regulations.
Use radiation safety measures and protective devices to protect patients and team members.
Maintain x-ray equipment, including calibration, quality assurance and quality control procedures, and record keeping; report malfunctions to the Center Operations Director.
Follow radiology workflows and ensure radiology reports cross correctly to the EMR; complete required documentation for x-ray visits.
Perform DOT and Non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and perform required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing.
Perform rapid screening tests, such as influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatments; perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
Prepare and assist clinicians with procedure setup and injury care; apply bandages, dressings, and splints as ordered.
Dispense medications and durable medical equipment as ordered by the treating clinician and in accordance with state regulations.
Complete quality assurance activities on equipment, medical devices, and testing processes used in the center.
Maintain supplies; clean rooms and equipment; stock exam rooms; and maintain and operate medical devices and equipment, including calibration and record keeping.
Notify a supervisor promptly about equipment problems, supply needs, or facility issues.
Work with center leadership to support patient flow and volume and keep patients informed of expected wait times.
Complete front- and back-office clerical tasks associated with patient care and record keeping, ensuring documentation accuracy.
Greet patients, obtain authorization, check patients in and out, communicate wait times, answer a multi-line telephone system, and distribute employer results and paperwork as needed.
Follow HIPAA guidelines and safety rules; attend required staff meetings or huddles.
Help maintain a neat, clean, and orderly facility.
Complete applicable training, including monthly clinical competency training, and required Medical Support Specialist certifications.