Facilities Manager Jobs

About The Position

Requirements

• Strong knowledge of the FMX platform.
• A track record of meeting or exceeding sales quotas.
• Ability to connect customer goals, product usage, and setup to identify meaningful expansion opportunities.
• Strong relationship-building skills with customers and executive stakeholders.
• Ability to understand customer needs, goals, and definitions of success.
• Good judgment about when and how to proactively engage customers.
• Strong presentation and negotiation skills.
• Proficiency in Microsoft Office, particularly Excel.
• Working knowledge of Salesforce, including basic data structure and configuration.
• Strong time management and prioritization skills.
• Creative, solutions-oriented problem-solving approach.
• Positive, customer-focused mindset.
• Self-motivation, accountability, and follow-through.
• Willingness to learn, accept feedback, and continuously improve.
• Flexibility to occasionally work outside FMX’s standard operating hours.
• Alignment with FMX’s values of Excellence, Teamwork, and Integrity.

Responsibilities

• Upsell and cross-sell additional FMX software features.
• Convert leads generated by the retention team and generate leads within the assigned territory.
• Prospect for new leads using sales sequences and tools.
• Present informed offers that consider customers’ goals, needs, and recent activity.
• Keep accounts compliant with the licenses purchased.
• Collaborate regularly with Marketing to produce effective campaigns.
• Record meetings, phone calls, follow-ups, and other tasks in Gainsight.
• Follow the upsell and expansion playbook to move accounts from qualification to close.
• Collaborate with the Customer Retention Manager and Customer Success team to build pipeline and close deals.
• Travel to customer events, approximately one to three events per quarter.

Benefits

• 100% company-paid health, dental, vision, short- and long-term disability, and life insurance.
• Remote-first work arrangement.
• Company-sponsored laptop and headset.
• Home office stipend of up to $500 for equipment, furniture, and accessories.
• $60 per month toward home internet.
• Generous paid time off and unplanned time off policies.
• Flexible schedule, subject to performance expectations and project timelines.
• Free snacks, beverages, and office kegerator when working from the office.
• 401(k).
• Commission eligibility.
• Company-covered accommodations for required visits to the Columbus office.