Document Specialist Jobs

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About The Position

The Document Preparation Specialist works in M&T Bank’s Commercial Document Preparation Department, helping move approved commercial loans toward closing. The role reviews loan approvals, completes required due diligence, prepares legal loan documentation, and works with internal lending partners to ensure transactions are accurate, complete, and ready for closing. It is primarily internally facing; the specialist typically does not communicate directly with commercial customers and instead works with Relationship Managers and other internal loan partners across M&T Bank’s footprint. The specialist supports a range of commercial lending transactions, including lines of credit and term loans, with collateral such as commercial real estate, business assets, company vehicles, and life insurance. Transactions may range from approximately $10,000 to several million dollars. The role independently manages a pipeline of loans, completes routine and moderately complex requests, maintains electronic files, and performs quality reviews. Training and exposure to more complex transactions are provided as knowledge and experience develop. The position is part of a Commercial Document Preparation organization of approximately 20 specialists located across New York, Baltimore, and Vermont. The role offers opportunities to learn from colleagues, build expertise, progress to the next level, develop into a subject matter expert, or pursue potential Team Leader and management paths. It is hybrid, with four days per week in the office, and requires living within reasonable commuting distance of 77 Pine Street, Burlington, Vermont. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m., with flexible start times between 7:00 a.m. and 8:30 a.m. and corresponding end times. The pay range is $20.55–$34.25 per hour.

Requirements

  • Associate’s degree or equivalent work experience.
  • At least 1 year of work experience.
  • Strong organizational and prioritization skills.
  • Strong attention to detail and the ability to work accurately within established procedures and deadlines.
  • Ability to independently manage workload and collaborate effectively with a broader team.
  • Strong written and verbal communication skills, particularly when requesting information or explaining documentation needs to internal business partners.
  • Comfort working in a fast-paced environment with fluctuating workload and priorities.
  • Ability and willingness to learn about commercial lending, loan documentation, and due diligence.
  • Must live within reasonable commuting distance of 77 Pine Street, Burlington, Vermont.
  • Must work in the office four days per week.

Nice To Haves

  • Bachelor’s degree.
  • Experience in administrative support, scheduling, operations, back-office functions, document preparation, or other detail-oriented roles.
  • Commercial lending, loan documentation, due diligence, legal documentation, or paralegal experience.
  • Experience with OneNote and other Microsoft products.
  • Exposure to nCino or Expere.

Responsibilities

  • Review commercial loan approvals and document preparation requests to analyze borrower structure, approved terms, collateral, and documentation requirements.
  • Order and review due diligence, including public record searches, property searches, judgment results, and supporting documentation, and identify issues requiring resolution or clarification.
  • Prepare legal loan documentation that reflects approved credit terms, borrower and guarantor structure, collateral requirements, Credit Policy, and applicable regulatory requirements.
  • Support commercial lending transactions, including lines of credit and term loans, with a variety of collateral.
  • Communicate with Relationship Managers, loan teams, underwriters, internal counsel, and other internal partners to obtain information, clarify requirements, and address issues.
  • Finalize complete and accurate documentation packages and deliver them to internal partners for closing and execution.
  • Independently manage and prioritize a pipeline of loans according to volume, complexity, and deadlines.
  • Complete routine and moderately complex document preparation requests and develop capability with more complex transactions through training and experience.
  • Maintain accurate electronic working files and records.
  • Perform quality reviews to ensure documents are accurate, complete, consistent with approved credit terms, and compliant with applicable standards, policies, and procedures.
  • Follow company risk and regulatory standards, policies, and controls, and escalate risk-related issues to management.
  • Maintain internal control standards, including timely implementation of audit points and resolution of issues raised by external regulators, as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.

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