Document Specialist
About The Position
Triad Financial Services is seeking a motivated and skilled Document Specialist to support its financial services operations. The role prepares investor packages, evaluates loan risk and salability, and reviews loan documentation for regulatory compliance, investor requirements, program guidelines, and ATR/QM limitations. It also involves identifying and resolving loan-level discrepancies and exceptions, coordinating with third-party auditors and other parties, and managing closing and trailing documents. The Document Specialist scans, tracks, stores, retrieves, and ships loan and original collateral documents, follows up on outstanding documents, and purges files according to retention policy. The role also includes lifting file boxes weighing 30–40 pounds and performing other tasks assigned by management.
Requirements
- At least 1 year of experience in an administrative role, credit processing, legal documentation preparation, UCC processing, or information maintenance.
- Ability to work well in a team atmosphere.
- Strong attention to detail.
- Strong customer service skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office products.
- Ability to multitask in a fast-paced environment.
- Ability to work independently and as part of a team.
- Ability to safely and successfully perform essential job functions consistent with applicable ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with applicable ADA, FMLA, and other federal, state, and local standards.
- Ability to talk, listen, and speak clearly on the telephone.
- Ability to sit or stand at a workstation for prolonged periods.
- Ability to type.
Nice To Haves
- Experience with DocuSign or a similar product platform.
Responsibilities
- Create investor packages with appropriate documents.
- Determine loan-level risk and salability.
- Audit documents for compliance with regulatory requirements, investor overlays, and loan program guidelines.
- Verify that loans are within ATR/QM limitations.
- Review appraisals for red flags and loan-to-value (LTV).
- Identify, research, and resolve loan-level discrepancies.
- Upload documents to third-party auditors.
- Research and resolve loan-level exceptions identified by third-party auditors.
- Scan all documents required in the closing package.
- Work with third parties to obtain outstanding original collateral trailing documents, such as Deeds of Trust/Mortgages, appropriate riders, and final title policies.
- Verify that all manufactured home (MH) titles have been retired.
- Record trailing documents in the tracking system and follow up on missing documents.
- Store original documents.
- Retrieve original collateral documents and ship them to purchasers or custodians for pool purchases.
- Record loans shipped to purchasers or custodians, including tracking number and shipping date.
- Purge loan files as needed to comply with the document retention policy.
- Lift 30–40-pound file boxes from the floor to tables, carts, and shipping platforms as needed for shipping and receiving.
- Perform other tasks assigned by management.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
