Document Specialist

Machinify

2d

About The Position

The Document Specialist is part of Machinify’s Complex Claims team and manages document workflows to support accuracy, efficiency, and compliance with internal procedures. The role processes and quality-checks documents, reviews and organizes incoming claims, and ensures files are accurately routed and assigned statuses. It also involves collaborating with internal teams to maintain import queues, reconcile balances, validate charges, resolve errors, and manage file intake and output.

The Document Specialist identifies and reports system issues, submits service tickets, analyzes document and system data trends, monitors file-sharing and data-transfer accuracy, and performs itemized bill data entry. The role supports additional operational tasks as needed. The position is non-exempt and pays $19.00 per hour.

Requirements

• Strong attention to detail.
• Excellent organizational, analytical, and critical-thinking abilities.
• Computer proficiency, including Microsoft Office Suite, Adobe Acrobat, and multi-monitor setups.
• Ability to adapt to company-specific software.

Nice To Haves

• Healthcare background preferred.

Responsibilities

• Manage document workflows, including processing, quality assurance, and adherence to internal procedures.
• Review incoming claims, assign statuses, organize data, ensure accuracy, and route files to auditors.
• Collaborate with internal teams to maintain the import queue, reconcile balances, validate charges, correct errors, and manage claim routing.
• Oversee file intake and output, addressing discrepancies, errors, and inquiries.
• Identify and report production environment issues by submitting detailed service tickets.
• Analyze data trends across documents and systems, and provide relevant teams with updates on status, claims routing, efficiency, inventory, and volume.
• Monitor file-sharing processes to ensure data-transfer accuracy and appropriate volume levels.
• Perform data entry for itemized bills.
• Complete additional tasks as assigned.

Benefits

• PTO, paid holidays, and volunteer days.
• Eligibility for health, vision, and dental coverage.
• 401(k) plan participation with company match.
• Flexible spending accounts.
• Tuition reimbursement.
• Eligibility for company-paid life insurance, short-term disability, and parental leave.
• Remote and hybrid work options.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed