Design Consultant Jobs

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Outside Sales & Design Consultant

The Container Store Inc.•Cranston, RI

About The Position

The Outside Sales & Design Consultant sells and designs custom storage, organization, and other custom-space solutions for residential customers and select small to mid-sized businesses. The position works with customers at their homes and business locations by appointment and coordinates projects from consultation and design through installation and organizing to provide a seamless customer experience. The consultant develops repeat clientele, referrals, and self-generated leads in addition to company-provided leads, and builds B2B and trade relationships that can generate recurring business. The role is part of the local Custom Space Outside Sales and Design team and is a full-time exempt position. Compensation includes a base draw, a ramp-up period, and uncapped monthly commission tied to sales performance.

Requirements

  • 2–5 years of outside sales experience preferred.
  • Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer service environment.
  • Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail.
  • Professional appearance and demeanor, with clear and effective verbal and written communication skills.
  • Flexible, positive attitude and ability to prioritize high-value tasks and adapt to shifting priorities.
  • Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.
  • Reliable transportation for customer appointments within a travel radius of up to 100 miles; valid automobile insurance and compliance with applicable state inspection standards.
  • Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
  • Must be at least 18 years of age.

Nice To Haves

  • College degree preferred.
  • Experience with custom spaces or closets preferred.

Responsibilities

  • Meet or exceed sales, conversion, and positive customer survey goals by designing and selling functional, attractive solutions for residential, business, and trade clients.
  • Build customer trust and rapport, understand customer needs, and clearly and professionally present designs and customized plans.
  • Manage multiple customer projects with attention to detail, accuracy, timely follow-up, and clear, concise communication.
  • Develop clientele and leads through customer relationships, networking, referrals, and professional partnerships.
  • Build local relationships with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
  • Identify, develop, and manage small to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
  • Arrive promptly for appointments and work assignments, and attend installations as needed to support a positive customer experience and identify referral opportunities.
  • Maintain discretion with confidential and sensitive company and customer information.

Benefits

  • Up to an 8-week paid training program.
  • $35,000 base draw.
  • Opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission.
  • Comprehensive benefits package, including health insurance.

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