frog - Interaction Design - Sr. Consultant

Capgemini•New York, NY

26d•$110,000 - $160,000

About The Position

At frog, part of Capgemini Invent, the Senior Interaction Designer shapes digital products and services from early-stage concepts through detailed design and implementation. The role applies interaction, service, and visual design to develop holistic, human-centered solutions for clients across industries, balancing strategic thinking and design craft while moving between exploration and decision-making. AI is used as a working partner throughout the design process, with human judgment applied to evaluate and refine its outputs. The position is a senior individual-contributor role that includes mentoring junior designers, contributing to frog’s global design community, leading client conversations within the interaction-design domain, and guiding critical design decisions. Depending on the engagement, the designer may lead small project teams and contribute to business development through proposals and client pitches. The role is associated with frog’s San Francisco and New York studios and requires residency in the San Francisco Bay Area or New York City area, as well as willingness to travel for research, client meetings, and project delivery. Applicants must include a link to or PDF of a recent portfolio demonstrating relevant design experience, approach, thought process, collaboration style, and contribution to successful outcomes. Applications without a portfolio cannot be accepted.

Requirements

At least 5 years of professional experience in interaction design or a related role, such as UX Designer or Product Designer.
Strong interaction-design skills demonstrated through a portfolio of recent work.
Experience developing digital-product concepts, interaction models, wireframes, screens, components, and prototypes.
Ability to move between strategic and conceptual thinking and high-quality detailed design.
Experience conducting and synthesizing qualitative and quantitative design research.
Advanced proficiency in Figma, particularly interaction logic, component design, and prototyping.
Experience collaborating in multidisciplinary teams as a senior contributor or experience-design lead.
Working knowledge of current AI and GenAI tools and experience applying them to synthesis, ideation, testing, and prototyping.
Strong client-facing communication, presentation, and storytelling skills.
Strategic and commercial awareness, including the ability to connect design decisions to user needs and business outcomes.
Alignment with frog’s values and a passion for creating products and experiences that address people’s functional and emotional needs.
Residency in the San Francisco Bay Area or New York City area and willingness to travel for research, client meetings, and project delivery.
A recent portfolio link or PDF is required with the application; applications without a portfolio cannot be accepted.

Nice To Haves

Degree in Interaction Design, Visual Communication, Human-Computer Interaction, or a related design or behavioral-science field.
Experience designing or prototyping GenAI-enabled products, including LLM-based products, agentic systems, multimodal interactions, or generative content capabilities.
Experience across start-up, corporate, agency, or consulting environments.
Familiarity with Agile, Scrum, Lean, or Waterfall delivery methods.
Knowledge of accessibility best practices, tools, and standards.
Additional professional, academic, cultural, or language experience that brings a broader perspective to design.

Responsibilities

Define opportunity areas and experience requirements based on users’ needs, business objectives, constraints, and market context.
Adapt design approaches, methods, and levels of rigor to the client, project, industry, and delivery environment.
Lead client workshops and cross-disciplinary analysis to align stakeholders, deepen user understanding, and identify design opportunities.
Shape digital product and experience concepts in collaboration with strategy, research, technology, and design partners.
Plan, conduct, and synthesize research, testing, and piloting with service users, providers, clients, and subject-matter experts.
Design wireframes, screens, interaction patterns, and prototypes, carrying experiences through detailed design across multiple service or product components.
Work within established visual systems while ensuring consistency, usability, accessibility, and attention to design detail.
Use AI tools in research synthesis, ideation, concept development, testing, and prototyping, applying human judgment to evaluate and refine outputs.
Communicate the story, rationale, and value of the work through presentations, design narratives, and client recommendations.
Document product and service requirements, design specifications, interaction behaviors, and implementation guidelines.
Mentor and guide junior colleagues, contribute to frog’s design community of practice, and advance interaction-design craft.
Lead client conversations within interaction design and provide evidence-based recommendations to guide client decisions.
Contribute to proposal writing, pitches, and other business-development activities when required.
Depending on the engagement, lead small project teams.

Benefits

Paid time off based on employee grade, including 12–25 vacation days depending on grade, company-paid holidays, personal days, and sick leave.
Medical coverage.
Dental coverage.
Vision coverage.
Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
Life insurance.
Disability insurance.
Employee assistance programs.
Benefits may vary based on local policy and eligibility.
The role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.