Outside Sales & Design Consultant

The Container Store Inc. • New York, NY

5d

About The Position

The Outside Sales & Design Consultant designs and sells customized home spaces and organizational solutions during in-home appointments. This full-time exempt role manages each customer project from consultation and design through installation and organizing, aiming to deliver a seamless customer experience. The consultant develops repeat clientele and referrals, generates personal leads in addition to leads provided by The Container Store, and works as part of the local Custom Space Outside Sales and Design team. Compensation includes a base draw, a ramp-up period, and uncapped monthly commission tied to sales performance.

The Container Store, established in 1978, is a specialty retailer focused on storage and organization products and solutions. Its culture is built around Foundation Principles that guide relationships with employees, vendors, customers, and communities.

Requirements

• College degree preferred; 2–5 years of outside sales experience preferred.
• Organized, creative, solutions-oriented self-starter who can efficiently manage time, appointments, and projects in a white-glove customer service environment.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail.
• Professional appearance and demeanor, with clear and effective verbal and written communication skills at all levels.
• Flexible, positive attitude and ability to prioritize high-value tasks and adapt quickly to shifting priorities.
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; valid automobile insurance and compliance with applicable state inspection standards are required.
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
• Must be at least 18 years of age.

Nice To Haves

• Experience with custom spaces or closets.

Responsibilities

• Meet or exceed sales goals, conversion targets, and positive customer survey goals by designing and selling complete, functional, and aesthetically appealing home solutions.
• Build trust and rapport, understand customer needs, and present designs and customized plans clearly and professionally.
• Manage multiple customer projects with attention to detail and accuracy, timely follow-up, and clear communication with customers and others.
• Develop clientele and new leads through customer relationships, networking, and referrals.
• Build local community relationships with interior designers, home builders, realtors, and other industry professionals.
• Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support the customer experience and identify referral opportunities.
• Maintain discretion with confidential or sensitive company and customer information.

Benefits

• 8-week paid training program.
• $35,000 base draw following the training program.
• Opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission.
• Health insurance.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed