Outside Sales & Design Consultant

The Container Store Inc.•Fort Worth, TX

About The Position

The Outside Sales & Design Consultant designs and sells custom storage, organization, and other custom-space solutions for customers in their homes and at business locations by appointment. The role provides exceptional service to residential, small and mid-sized business, and trade clients, and manages and coordinates customer projects through consultation, design, installation, and organizing to deliver a seamless experience. The consultant builds repeat clientele, earns referrals, develops new leads, and cultivates B2B and trade relationships with partners such as property managers, builders, real estate professionals, and senior living communities. The position is part of the Custom Space Outside Sales and Design team in the local market. It is a full-time, exempt position with a base draw and sales-performance-based monthly incentives. The Container Store offers up to eight weeks of paid training, a $35,000 base draw, and the opportunity to earn more than $120,000 in total take-home pay through uncapped commission.

Requirements

  • College degree preferred; 2–5 years of outside sales experience preferred.
  • Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer-service environment.
  • Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail.
  • Professional appearance and demeanor, with clear and effective verbal and written communication skills at all levels.
  • Flexible, positive attitude and ability to prioritize high-value tasks and adapt quickly to shifting priorities.
  • Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.
  • Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards.
  • Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
  • Must be at least 18 years of age.

Nice To Haves

  • Experience in custom spaces or closets.

Responsibilities

  • Meet or exceed sales goals, conversions, and positive customer survey targets by designing and selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients.
  • Establish trust and rapport, understand customer needs, and present projects and customized plans clearly and professionally.
  • Manage multiple customer projects simultaneously with attention to detail and accuracy, timely follow-up, and concise, consistent communication.
  • Develop clientele and leads through customer relationships, networking, referrals, and professional partnerships.
  • Build local community relationships with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
  • Identify, develop, and manage small to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
  • Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support a positive customer experience and identify referral opportunities.
  • Maintain discretion regarding confidential and sensitive company and customer information.

Benefits

  • Up to an eight-week paid training program.
  • $35,000 base draw and opportunity to earn more than $120,000 in total take-home pay through uncapped commission.
  • Health insurance.
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