Outside Sales & Design Consultant

The Container Store • Cranston, RI

2d

About The Position

The Outside Sales & Design Consultant sells and designs custom storage and organizational solutions for residential customers and select small- to mid-sized businesses. The consultant conducts appointments at customers’ homes and business locations and coordinates projects from consultation and design through installation and organizing to provide a seamless customer experience. The role builds repeat clientele, referrals, and self-generated leads in addition to leads provided by The Container Store, while developing B2B and trade partnerships that can generate repeat business. This is a full-time exempt position with a competitive base salary, a ramp-up period, and monthly sales-performance incentives. The posting describes up to an eight-week paid training program, a $35,000 base draw, and the opportunity to earn more than $120,000 in total take-home pay through uncapped commission.

Requirements

• College degree preferred; 2–5 years of outside sales experience preferred.
• Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer service environment.
• Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail.
• Professional appearance and demeanor, with clear and effective verbal and written communication skills at all levels.
• Flexible and positive attitude; able to prioritize high-value tasks and adapt quickly to shifting priorities.
• Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.
• Reliable transportation for customer appointments within a travel radius of up to 100 miles; valid automobile insurance and compliance with applicable state inspection standards.
• Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
• Must be at least 18 years of age.

Nice To Haves

• Experience with custom spaces or closets.

Responsibilities

• Meet or exceed sales goals, conversions, and positive customer survey targets by designing and selling complete, functional, and aesthetically appealing solutions for residential, business, and trade clients.
• Establish trust and rapport, understand customer needs, and present customized designs and plans clearly and professionally.
• Manage multiple customer projects simultaneously with attention to detail, accuracy, timely follow-up, and clear communication.
• Develop clientele and new leads through customer relationships, networking, referrals, and professional partnerships.
• Build local relationships with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
• Identify, develop, and manage small- to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
• Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support customer experience and identify referral opportunities.
• Maintain discretion regarding confidential and sensitive company and customer information.

Benefits

• Up to an eight-week paid training program.
• $35,000 base draw.
• Uncapped commission, with the opportunity to earn upwards of $120,000 in total take-home pay.
• Health insurance and a comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed