Outside Sales & Design Consultant

The Container Store Inc.•Palm Beach Gardens, FL
•$120,000

About The Position

The Outside Sales & Design Consultant sells and designs custom organization solutions for residential customers and select small- to mid-sized businesses, meeting clients at their homes and business locations by appointment. The role coordinates each customer project from consultation and design through installation and organizing, with the goal of providing a seamless customer experience. It also develops repeat clientele, referrals, self-generated leads, and B2B and trade relationships that can generate recurring business. This position is part of the local Custom Space Outside Sales and Design team. It is described as full-time and exempt, with a competitive base salary, a ramp-up period, and monthly sales-performance incentives. The posting also describes up to eight weeks of paid training, a $35,000 base draw, and the opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission.

Requirements

  • 2–5 years of outside sales experience preferred.
  • Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white-glove customer service environment.
  • Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail.
  • Professional appearance and demeanor, with clear and effective verbal and written communication skills at all levels.
  • Flexible, positive attitude; able to prioritize high-value tasks and adapt quickly to changing priorities.
  • Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCAD-based design tools; and Windows-based systems, with strong overall technical skills.
  • Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards.
  • Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands.
  • Must be at least 18 years of age.

Nice To Haves

  • College degree preferred.
  • Experience with custom spaces or closets preferred.

Responsibilities

  • Meet or exceed sales goals, conversions, and positive customer survey targets by designing and selling functional, aesthetically appealing solutions for residential, business, and trade clients.
  • Build trust and rapport, understand customer needs, and present projects and customized plans clearly and professionally.
  • Manage multiple simultaneous customer projects with attention to detail, accuracy, timely follow-up, and clear, concise communication.
  • Develop clientele and leads through customer relationships, networking, referrals, and professional partnerships.
  • Build local relationships with interior designers, home builders, realtors, property managers, senior living professionals, and other business partners.
  • Identify, develop, and manage small- to mid-sized B2B and trade opportunities, including multi-unit, repeat, or phased projects.
  • Arrive promptly for scheduled appointments and work assignments, and attend installations as needed to support a positive customer experience and identify referral opportunities.
  • Maintain discretion regarding confidential and sensitive company and customer information.

Benefits

  • Up to an 8-week paid training program.
  • $35,000 base draw and the opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission.
  • Comprehensive benefits package, including health insurance.
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