Senior Content Strategist
Compass Group • Charlotte, NC15d • Hybrid
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SENIOR CONTENT STRATEGIST, SALES AND REVENUE GROWTH (CHARLOTTE, NC - HYBRID)
Compass Group•Charlotte, NC
•Hybrid
About The Position
As a Senior Content Strategist at Compass Creative Studio, you will create compelling content that drives client interest and supports Compass Group’s sales and growth objectives. The role uses writing, editing and leadership skills to produce high-quality materials aligned with sales goals and revenue targets. You will own assigned content portfolios and help lead the development of AI-enabled tools, skills, agents and workflows that improve how Compass Creative Studio creates, maintains and validates proposal content. The position involves creating sales-driven content for multiple brands, researching and writing case studies, partnering with sales and marketing teams, and collaborating with art directors and designers. You will also steward approved content for assigned sectors, validate materials with subject matter experts, and lead the responsible use and continuous improvement of approved AI tools and workflows. The role is based in Charlotte, North Carolina, with a hybrid workplace arrangement.
Requirements
- At least 5 years of experience as a writer and editor.
- Ability to write in a conversational, engaging manner while covering technical details.
- Ability to distill research and key information into effective content.
- Ability and eagerness to learn approved AI platforms, including Microsoft Copilot Studio, and guide responsible adoption while maintaining a governed body of knowledge.
- Ability to emulate voice and tone for multiple brands and create compelling narratives.
- Initiative and confidence in taking on creative challenges.
- Ability to meet short- and long-term deadlines and switch priorities as needed.
- Strong organization, attention to detail, multitasking and prioritization skills in a fast-paced environment.
- Basic understanding of Adobe Creative Suite.
- Ability to collaborate and respond constructively to critiques and changes.
Nice To Haves
- Experience in a proposal environment.
- An eye for design and ability to work across multiple divisions.
Responsibilities
- Develop engaging sales-driven copy for templates across multiple brands.
- Research and conduct interviews to write case studies for Compass Group sectors.
- Train and mentor new content strategists.
- Lead collaborative brainstorming sessions to ensure content meets sales and marketing needs.
- Partner with sales teams and collaborate with marketing teams to align and improve content.
- Gather and determine information needed to create tailored content for sales initiatives.
- Organize and maintain approved templates, proof points, case studies and source materials for assigned sectors; work with subject matter experts to validate updates, resolve conflicts and retire outdated content.
- Lead the use, development, testing and continuous improvement of approved AI tools, prompts, skills, agents and workflows for assigned sectors.
- Use historical and live work to validate AI outputs, identify gaps, and translate editorial standards into repeatable rules and processes.
- Collaborate with Art Directors and Designers so design complements and strengthens content.
- Edit copy for accuracy and grammar in accordance with AP Style guidelines.
- Stay current on trends and technologies in content development, including AI and knowledge management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD
- Disability insurance
- Retirement plan
- Paid time off
- Paid parental leave
- Holiday time off (varies by site/state)
- Personal leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential eligibility for paid and/or unpaid time off benefits under applicable laws
- Employee Referral Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
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