Content Strategist Jobs

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UX Content Strategist, Specialist

The Vanguard GroupCharlotte, PA
Hybrid

About The Position

We’re looking for a collaborative, client‑obsessed UX professional to help lead the Profile & Account Settings Lab. This person can set a vision, bring people along, and translate complexity into calm. This is a hybrid role for someone who loves shaping what we build and how we talk about it. This role is both a chance to bring a unified profile & account settings experience to crossover clients including creating mobile native flows. You’ll bring confidence, humanity, and clarity to clients updating their account information. You'll make an impact creating a consistency across divisions and channels, storytelling for senior audiences, and influencing the direction of the experience.

Requirements

  • Five years related work experience.
  • Two years in user experience, digital marketing, or similar preferred.
  • Undergraduate degree or equivalent combination of training and experience.

Nice To Haves

  • Graduate degree preferred.

Responsibilities

  • Creates in-depth, compelling communications and positioning on a range of subjects, including Vanguard funds, products, and services; financial markets; the economy; regulatory matters; portfolio construction and theory, and internal communication topics.
  • Exercises decision making authority and interacts with user experience test subjects.
  • Displays versatility and demonstrates understanding of user experience principles in producing clear communications through a wide range of styles and channels, including responsive web pages, campaigns, ads, emails, presentations, blogs, videos, letters, articles, videos, and social media channels.
  • Partners with user experience team to set up tests, measure effectiveness, solve problems, and create communication content that meets user experience goals.
  • Expertly presents and "sells" content and design solutions to senior management, project teams, partners, and stakeholders.
  • Ensures the success of the strategy.
  • Participates in discussions on user-centered design principles, visual design, user behavior, interactions, and Vanguard's brand.
  • Plans communication content in consideration of universal design principles and tags content to interface with a wide variety of technologies.
  • Provides creative direction and guidance on messaging and/or content strategy across mediums, working closely and collaboratively with designers, developers, marketing managers, and business leaders.
  • Leads the creation of new approaches or processes with a 1-3 year outlook.
  • Serves as a mentor to less experienced writers by providing specific feedback on their copy, story ideas, new media formatting, and interviewing skills.
  • Participates in special projects and performs other duties as assigned.

Benefits

  • Vanguard is not offering visa sponsorship for this position.

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Based on current job postings on Teal, the average Content Strategist salary in the US is approximately $122,000 per year, with a typical range of $60,000 to $247,000.
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