Technical Content Strategist

UnitedHealth Group • Eden Prairie, MN

1d • $112,700 - $193,200 • Remote

About The Position

The Technical Content Strategist will drive the overall content strategy for UnitedHealth Group’s internal IT knowledge platform, which serves more than 52,000 engineers. The role works with executive-level leadership, platform teams, product owners, distinguished engineers, and other stakeholders to shape the experience of the internal Healthcare Platform knowledge site. The strategist will analyze existing structures and develop a roadmap for transitioning to the new Unify structure, while fostering agreement and collaboration across a broad range of stakeholders.

The position is eligible for telecommuting from anywhere within the United States, subject to UnitedHealth Group’s Telecommuter Policy. The role is full-time, with an annual salary range of $112,700 to $193,200. Pay depends on factors including local labor markets, education, work experience, and certifications. Benefits include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase program, and a 401(k) contribution, subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

• 10 or more years of experience in technical content development, content strategy, information architecture, or related fields.
• 5 or more years of experience leading content strategy for large-scale documentation or knowledge platforms.
• 5 or more years of experience collaborating with engineering, product management, UX, and executive stakeholders in a matrixed environment.
• 3 or more years of experience designing or governing enterprise-scale taxonomy, metadata models, or content governance frameworks.
• 3 or more years of experience with structured authoring methodologies such as DITA, Markdown ecosystems, schema-based content, or similar.
• Telecommuters must adhere to UnitedHealth Group’s Telecommuter Policy.
• Candidates must pass a drug test before beginning employment.

Responsibilities

• Develop and define enterprise-wide content strategy for technical documentation.
• Lead taxonomy, information architecture, and metadata standards.
• Partner with engineering and product management to set documentation priorities.
• Establish governance, editorial guidelines, and a long-term content roadmap.
• Analyze existing structures and chart a roadmap to the new Unify structure.
• Collaborate with executive leadership, platform teams, product owners, distinguished engineers, and other stakeholders to define the internal knowledge-site experience and build agreement across stakeholders.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase program
• 401(k) contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed