Content Strategist

Public Sector Resourcing • London Britain Township, PA

1d • Hybrid

About The Position

The Content Strategist will help establish a coherent, user-centred approach to how information about the Defence Digital Foundry and its services is structured, governed, created, maintained and consumed. Working across portfolio and service boundaries, the role will make information easier to understand, find, navigate, maintain and use.

The role develops and coordinates content and information processes and products that support the Foundry portfolio, ensuring information is accessible, accurate, consistent and aligned with Foundry priorities. It supports stakeholder engagement, customer adoption, governance, recharging communications and business change activity. The Content Strategist works with multidisciplinary teams and senior stakeholders to understand user needs and translate complex technical, portfolio and service information into coherent, user-centred structures and content. The focus includes establishing strategy, architecture, governance and ways of working that enable content to be produced and maintained consistently across the Foundry.

This is a five-month hybrid contract, with up to one day per week in London or Corsham. The role can only be worked within the UK. SC security clearance is essential; candidates must at minimum be willing and eligible to undergo checks. Preference may be given to candidates who meet all essential criteria and already hold active clearance.

Requirements

• Experience developing and implementing content strategies across complex digital environments.
• Experience developing content governance, standards, processes and workflows covering the content lifecycle.
• Experience with user-centred design.
• Ability to understand organisational strategy and translate strategic or policy intent into practical content approaches.
• Stakeholder relationship management skills.
• Digital content experience.
• Experience working in an agile way.
• Must be willing and eligible to undergo SC security clearance checks; SC clearance is essential.
• Must be able to work within the UK and not overseas.

Nice To Haves

• Experience in Defence, Government or wider public-sector environments.
• Experience with large or complex digital portfolios.
• Experience with digital products and services.
• Experience with customer onboarding and adoption.
• Experience working alongside user researchers, content designers, service designers and interaction designers.
• Holding active security clearance.

Responsibilities

• Develop and maintain an overarching content strategy for the Foundry portfolio.
• Establish principles for creating, structuring, maintaining and reviewing Foundry information and content.
• Identify gaps, duplication and inconsistencies in existing content and recommend improvements.
• Establish a repeatable content approach that can be adopted across Foundry services.
• Develop a coherent information architecture and clear relationships between portfolio, service, capability, product and supporting information.
• Improve the discoverability and navigability of information.
• Develop proportionate governance for content creation, approval, publication, review and retirement.
• Define content ownership, responsibilities, standards, templates and quality criteria.
• Design practical workflows covering the content lifecycle from initial need through creation, assurance, publication, maintenance and retirement.
• Identify opportunities to simplify existing processes and define how portfolio- and service-level content should interact.
• Develop reusable templates and patterns where they improve consistency.
• Work with stakeholders and users to understand how audiences discover, understand and engage with Foundry services.
• Take an end-to-end view of user journeys across Foundry content and identify barriers caused by unclear, fragmented or missing information.
• Improve the organisation and management of Foundry information across collaboration and publishing channels.
• Support effective use of SharePoint, Confluence and mod.uk for structured, maintainable information.
• Establish principles for where different types of information should be maintained and reduce unnecessary duplication between repositories.
• Support stakeholder engagement, customer adoption, governance, recharging communications and business change activity.

What This Job Offers

• Education Level: No Education Listed