Concierge Jobs

About The Position

Requirements

• Experience supervising hourly or part-time employees; experience handling scheduling, attendance issues, employee coaching, and customer concerns is especially valuable.
• Ability to work evenings and weekends; service operates seven days a week and peak operating hours are 6 p.m. to midnight.
• Ability to travel regularly between properties and markets, including neighboring areas as required.
• Ability to cover routes personally when other coverage options are exhausted.
• Ability to perform extended walking, repeated stair climbing, carry bagged trash, and work outdoors for extended periods.
• Ability to be on your feet for miles at a time without assistance.
• Comfort using mobile apps and basic computer systems for reporting, scheduling, and payroll.
• Ability to meet the travel, schedule, and physical requirements of the position, with reasonable accommodation where applicable.
• Clean driving record and at least 3 years of driving experience to be eligible for a company vehicle.
• Ability to pass a background check.
• Strong work ethic and willingness to complete both blue-collar and white-collar tasks daily.
• Ability to lead by example, build relationships while holding people accountable, stay organized across multiple locations, communicate early, solve problems calmly, and follow through.
• Full-time commitment; the role cannot be performed alongside another full-time job.

Nice To Haves

• Previous valet trash experience.
• Supervisory experience in field services, commercial cleaning or janitorial operations, security operations, parking or valet services, hotels or housekeeping, restaurants or quick-service operations, staffing or branch operations, or apartment maintenance.

Responsibilities

• Recruit, hire, onboard, and train part-time trash collection employees.
• Set clear expectations for attendance, safety, service quality, and communication.
• Coach employees, recognize strong performance, and address issues promptly.
• Build backup coverage plans and anticipate staffing needs for service demand.
• Confirm staffing and respond quickly to call-offs, no-shows, and service interruptions.
• Visit communities, conduct employee and service audits, and follow through on corrections.
• Help employees troubleshoot onsite issues and personally assist with collection when needed.
• Ensure employees have the safety equipment, supplies, and app access needed to do their jobs.
• Communicate professionally with property managers and follow through on concerns.
• Maintain accurate payroll, service reports, and employee documentation.
• Use company systems to track service, review documentation, and identify recurring problems.
• Coordinate new community launches, including staffing, equipment distribution, and resident information.
• Travel between properties and markets to support employees, inspect service, and resolve issues.
• Arrange route coverage when employees call off or fail to arrive, personally covering routes when other coverage options are exhausted.

Benefits

• $75,000 annual base salary, paid biweekly.
• $5,000 annual performance-based bonus opportunity, paid quarterly based on performance.
• Company vehicle for work-related use, with work-related fuel and maintenance covered.
• Company-sponsored health insurance available for the employee and family.
• 401(k) matching: 4% match on the first 5% contributed after 12 months.
• Flexibility in organizing daytime work around completed responsibilities and operational needs.
• Opportunities for increased responsibility and advancement as CCS expands.