Concierge Jobs

About The Position

Requirements

• Three months of related experience is preferred.
• Ability to communicate clearly and effectively in English.
• Highly proficient computer skills, including proficiency with Outlook, Excel, and Word.
• Compassionate, professional, kind, engaging, empathetic, and helpful demeanor.
• Ability to work as part of a team and handle multiple tasks efficiently.
• Ability to make independent decisions when circumstances warrant.
• Ability to maintain a positive and friendly demeanor toward residents and co-workers.

Nice To Haves

• Three months of related experience.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• When asked, monitor surveillance cameras, door alarms, life safety systems, and building alarms, and investigate unusual activity to help ensure resident and property safety.
• Process reports, including work orders, incidents, and concerns.
• Receive packages, plants, prescription drugs, and other deliveries, and deliver or hold them as requested.
• Maintain the sign-in/out log for community keys and gate passes.
• Assist other departments with administrative functions.
• Ensure resident, family, and employee concerns receive timely responses and follow-up to support customer satisfaction.
• Maintain a positive and professional demeanor toward residents, visitors, and co-workers.

Benefits

• Health benefits
• Dental benefits
• Vision benefits
• Retirement benefits
• Short-term disability
• Long-term disability
• Paid time off
• Access to DailyPay to receive earned, unpaid wages before the next payday