Concierge Jobs

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Front Desk Concierge

John Rutledge House Inn•Charleston, SC
•$16 - $18

About The Position

The John Rutledge House Inn is seeking a Front Desk Concierge for the morning shift, from 7 a.m. to 3 p.m. As the first employee guests encounter, the concierge is responsible for providing gracious and efficient service while upholding Charming Inn's reputation for hospitality, service, and luxury.

Requirements

  • Be outgoing and friendly, with a keen eye for detail and the ability to multitask in a fast-paced environment.
  • Have flexible availability, including weekends and holidays.
  • Have front desk or concierge experience.
  • Have a high school diploma or equivalent.
  • Have working knowledge of Windows computing and multi-line phone systems.
  • Be available from 7 a.m. to 3 p.m.

Nice To Haves

  • Luxury boutique hotel experience preferred.

Responsibilities

  • Answer incoming phone calls and assist callers with their requests or redirect calls.
  • Book room reservations, accurately describing room types and quoting rates and included amenities.
  • Recommend area restaurants and attractions and secure tickets and reservations when requested.
  • Perform guest check-in and check-out procedures.
  • Collaborate with bell staff and housekeeping to provide a seamless guest experience.

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