Concierge Fri - Sat - VA-013

GUARDIAN SECURITY SERVICES•Reston, VA
•$20 - $21•Onsite

About The Position

Guardian Security Services is hiring an experienced Concierge for luxury communities in the Reston, Virginia area. The role is responsible for providing excellent member service, maintaining strong professional relationships, solving problems, and operating the front desk efficiently. The position is scheduled Friday and Saturday from 10:00 p.m. to 6:00 a.m., with a stated pay rate of $20.00–$21.00 per hour. The successful candidate will be outgoing, energetic, driven, and professional, with residential hospitality experience. Duties and the detailed scope of work will be discussed during the interview process. The company may modify or waive the stated requirements and duties at its discretion.

Requirements

  • High school diploma or equivalent.
  • Prior residential concierge experience.
  • Effective written and oral communication and interpersonal skills, including the ability to deal with personnel at all levels and the general public.
  • Computer literacy sufficient to submit reports, maintain logs, and produce signage.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail-oriented and able to handle multiple functions simultaneously.
  • Exceptional communication skills.
  • Knowledge of the local area, tourist attractions, restaurants, and transportation services.
  • Flexible availability to assist with around-the-clock coverage, including weekends.
  • Strong planning, organizational, and time-management skills.
  • Ability to meet exceptional attendance and punctuality standards.
  • Successful completion of a background investigation and reference check after hire.

Nice To Haves

  • Experience working in a community with more than 250 units is desirable.
  • Experience with Building Link, Yardi, Rent Café, or Entrata is preferred.

Responsibilities

  • Provide excellent member and customer service.
  • Maintain strong professional relationships.
  • Help solve problems and operate the front desk efficiently.
  • Submit reports, maintain logs, and produce signage using computer systems.
  • Provide information about local attractions, restaurants, and transportation services.
  • Support around-the-clock coverage as needed, with weekend flexibility.
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