Concierge Overnight Part Time Fri - Sat

GUARDIAN SECURITY SERVICES•Washington, DC

About The Position

Guardian Security Services is seeking an experienced and qualified Concierge for luxury communities in the Washington, DC area. The role focuses on providing excellent member service, maintaining strong professional relationships, solving problems, and running the front desk efficiently. The position is part-time and scheduled Friday and Saturday from 11:00 p.m. to 7:00 a.m. The pay rate is $20.00 per hour. The concierge should be outgoing, high-energy, driven, professional, and interested in residential hospitality. Duties and the detailed scope of work will be discussed during the interview process. Requirements and duties may be modified or waived by the Company in its sole discretion without notice. Guardian Service Industries is an equal opportunity employer and is committed to integrity, excellence, and diversity. The company participates in E-Verify to confirm employment eligibility.

Requirements

  • High school diploma or equivalent.
  • Prior residential concierge experience.
  • Effective written and oral communication and interpersonal skills, including the ability to deal with all levels of personnel and the general public.
  • Computer literacy sufficient to submit reports, maintain logs, and produce signage.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail-oriented and able to handle multiple functions at the same time.
  • Exceptional communication skills.
  • Knowledge of the local area, tourist attractions, restaurants, and transportation services.
  • Flexibility and open availability, including weekends, to assist with around-the-clock coverage.
  • Strong planning, organizational, and time-management skills.
  • Ability to maintain exceptional attendance and punctuality.
  • Successful completion of a background investigation and reference check upon hire.

Nice To Haves

  • Experience working in a building with 250 or more units.
  • Experience with Building Link, Yardi, Rent Café, Entrata, or similar systems.

Responsibilities

  • Provide excellent member and customer service.
  • Maintain strong professional relationships.
  • Address problems and run the front desk efficiently.
  • Submit reports, maintain logs, and produce signage.
  • Provide information about local attractions, restaurants, and transportation services.
  • Assist with around-the-clock coverage as needed.
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