Concierge- Overnight

Planned Companies • Oakland, CA

5d

About The Position

Planned Companies is hiring a Concierge (also described as a Front Desk Associate or Doorman) for Planned Lifestyle Services. The role provides a welcoming and helpful experience for tenants, guests, and vendors while supporting the presentation and safety of the property. The schedule is Tuesday through Saturday, 11:55 PM to 9:00 AM, in Oakland, California. Pay is $24.00 per hour.

Requirements

• At least 3 years of customer service experience.
• A desire and passion to provide a warm and welcoming greeting to everyone.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, and self-assured demeanor; ability to multitask and manage time effectively.
• Ability to lift up to 50 pounds when needed.

Responsibilities

• Greet, announce, and direct tenants, guests, and vendors entering the building.
• Build relationships with tenants and provide individualized experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide information and referrals for local entertainment, dining, shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services in designated areas.
• Answer telephones and monitor the lobby.
• Maintain and control keys and access cards.

Benefits

• Full-time employees working 30 or more hours per week are eligible for medical, dental, vision, and other ancillary benefits.
• All full-time and part-time employees may participate in the company 401(k) plan, which includes an employer match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed