Copy of Concierge Sat - Tue - VA-013

GUARDIAN SECURITY SERVICES•Reston, VA
•$20 - $21

About The Position

Guardian Security Services is seeking an experienced Concierge for luxury residential communities in the Reston, Virginia area. The role involves providing excellent member service, maintaining professional relationships, solving problems, and operating the front desk efficiently. The candidate should be outgoing, energetic, driven, and professional. The schedule is Saturday and Sunday from 6:00 a.m. to 2:00 p.m., and Monday and Tuesday from 2:00 p.m. to 10:00 p.m. The pay rate is $20.00–$21.00 per hour. A detailed scope of work will be discussed during the interview process. Employment is contingent on successfully completing a background investigation and reference check.

Requirements

  • High school diploma or equivalent.
  • Prior residential concierge experience.
  • Effective written and oral communication and interpersonal skills, including the ability to work with all levels of personnel and the general public.
  • Computer literacy sufficient to submit reports, maintain logs, and produce signage.
  • Neat and professional appearance.
  • Ability to provide excellent customer service and work well with people.
  • Detail-oriented, with the ability to handle multiple functions at the same time.
  • Exceptional communication skills.
  • Knowledge of the local area, tourist attractions, restaurants, and transportation services.
  • Flexible with open availability; schedules include weekends, and flexibility is required to assist with around-the-clock coverage.
  • Strong planning, organizational, and time-management skills.
  • Ability to maintain exceptional attendance and punctuality.
  • Successfully complete a background investigation and reference check upon hire.

Nice To Haves

  • Experience working with 250 or more units is desirable.
  • Experience with Building Link, Yardi, Rent Café, or Entrata is preferred.

Responsibilities

  • Provide excellent member and customer service.
  • Maintain strong professional relationships.
  • Solve problems and run the front desk efficiently.
  • Submit reports, maintain logs, and produce signage.
  • Provide information about local attractions, restaurants, and transportation services.
  • Assist with around-the-clock coverage, including weekend availability.
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