Racquet Club Concierge

The Boca Raton•Boca Raton, FL

About The Position

The Racquet Club Concierge provides a quality tennis experience for guests and members of The Boca Raton. The role oversees court, lesson, and clinic reservations; supports tennis programs and events; assists members and guests with game matching; handles lesson and court fee billing; and makes retail sales. The position has regular contact with club members, resort guests, meeting planners, and vendors, and reports to the Director of Racquet Sports.

Requirements

  • Be a team player with strong interpersonal skills.
  • Have experience in a customer service environment.
  • Be able to lift up to 50 pounds, with frequent lifting and carrying of objects weighing up to 25 pounds.
  • Be able to walk or stand to a significant degree and perform reaching, handling, feeling, talking, hearing, and seeing.

Nice To Haves

  • Resort and/or country club experience.
  • Good tennis knowledge.

Responsibilities

  • Oversee court, lesson, and clinic reservations.
  • Maintain knowledge of all tennis programs.
  • Promote events.
  • Assist members and guests with game matching.
  • Handle lesson and court fee billing.
  • Make retail sales.
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