Club Concierge - Snowmass Mountain Club - Winter
About The Position
The Club Concierge provides high-level personalized service to members and their guests while maintaining the professional standards of a private mountain club. The role creates a welcoming and comfortable environment, manages snack and beverage offerings, and assists with activity coordination, equipment logistics, and local arrangements. The position reports to the Club Manager. This is a winter seasonal position at Limelight Snowmass for the 2026–27 season. It is classified as either seasonal full-time or seasonal part-time, with the job posting listing compensation of $24.00 per hour. Applications will be accepted until November 1, 2026.
Requirements
- High school diploma or equivalent.
- Strong guest-service orientation, discretion, and professionalism.
- Knowledge of greater Mammoth area activities and seasonal offerings.
- Basic food and beverage service experience, including snack and beverage presentation.
- Working understanding of ski equipment and mountain operations.
- Computer proficiency, including comfort with data entry and internal communication platforms.
- Strong organizational and multitasking skills.
- Ability to work autonomously and collaborate with other departments.
- Clear, professional verbal communication.
- Ability to remain calm under pressure and respond in fast-paced, high-service environments.
- Basic inventory and record-keeping abilities.
- Ability to lift and carry light supplies or equipment when needed.
- Flexible schedule, including weekends and holidays.
- Ability to stand, walk, or be on your feet for extended periods; kneeling and bending may be required.
- Ability to occasionally lift, push, or pull up to 50 lbs. individually or with assistance.
Nice To Haves
- Prior experience in a hospitality or private club setting.
- TIPS or alcohol service certification.
- Food Handler Certification.
- Bilingual skills.
Responsibilities
- Greet and engage with members and guests by name, offering a warm and attentive welcome.
- Maintain, stock, and present complimentary snack and beverage offerings to reflect club standards.
- Monitor lounge cleanliness and ambiance, ensuring a comfortable, orderly, and well-stocked space.
- Coordinate ski valet services, including equipment storage and retrieval and assistance with rentals or tuning.
- Assist members with local reservations for dining, activities, spa appointments, and transportation.
- Maintain accurate records of guest visits and transactions, including day tickets and guest-use limits.
- Communicate with internal departments, including ski concierge, valet, and Membership Office, to fulfill member requests.
- Assist with light administrative tasks, including email communication, package handling, and member account documentation.
- Support inventory tracking and retail sales for club merchandise, as applicable.
- Provide information about Mammoth and surrounding-area conditions, activities, and events.
- Report member feedback, issues, or complaints to the Club Manager in a timely manner.
- Perform other duties as assigned.
Benefits
- Paid Time Off Programs
- Paid Leave Programs
- Employee Ski Pass and Dependent Ski Passes for the seasonal full-time option
- Employee Ski Pass for the seasonal part-time option
- Other company perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
