Club Supervisor - Snowmass Mountain Club

Limelight Hotels•Snowmass Village, CO

18h•Onsite

About The Position

The Club Supervisor ensures that members and their guests receive a warm welcome and exceptional service, creating a consistently positive experience. The role fosters a welcoming and engaging atmosphere that strengthens relationships between members and staff. The supervisor also manages club and ski storage operations so members can rely on the club for service and support. This position reports to the Club Manager. This is a seasonal, part-time position at Snowmass Mountain Club. Applications are accepted until November 1, 2026.

Requirements

High school diploma or equivalent.
At least 2 years of experience in hospitality or private club operations in a guest-facing environment.
Knowledge of ski equipment handling, storage, and maintenance.
Understanding of club operations and member services.
Familiarity with inventory management for food, beverages, and member items.
Strong leadership and team management abilities.
Excellent verbal and written communication skills.
Bilingual in English and Spanish.
Ability to manage member equipment needs and anticipate requests.
Strong organizational skills and attention to cleanliness and detail.
Ability to multitask and prioritize in a fast-paced environment.
Ability to proactively address member concerns and ensure satisfaction.
Ability to stand, kneel, and bend for extended periods.
Ability to work in adverse conditions, use protective apparel or equipment to prevent exposure to the elements, work in an office environment, and walk on slippery and uneven surfaces.
Ability to lift, push, or pull up to 50 pounds, individually or with assistance.

Nice To Haves

At least 1 year of experience in a leadership or peer support role.

Responsibilities

Supervise club attendants and ensure they follow service protocols and procedures.
Engage directly with members and guests to provide top-level service.
Communicate with all departments and report staff and member matters to management.
Organize member and guest ski and snowboard equipment at the proper launch points.
Ensure equipment is cleaned, properly stored, and accounted for at the end of each shift.
Keep the team informed about member and guest needs.
Help maintain the ski back trail, club entrance, valet lounge, and storage areas.
Promptly report equipment issues or concerns to management.
Monitor club communication tools to track member arrival times and ensure timely equipment delivery.
Stay informed about daily and upcoming club programming, functions, and schedules.
Assist members and guests in locker rooms and provide seamless service across entry points.
Maintain a welcoming, clean, and comfortable environment for members and guests.
Perform other duties as assigned.