Club Concierge - Snowmass Mountain Club - Winter

Limelight Hotels • Snowmass Village, CO

15h • Onsite

About The Position

The Club Concierge provides high-level, personalized service to members and their guests while maintaining the professional standards of a private mountain club. The role creates a welcoming and comfortable environment, manages amenity-style snack and beverage offerings, and assists with activity coordination, equipment logistics, and local arrangements. The position reports to the Club Manager.

This is a seasonal position. The posting describes both seasonal full-time and seasonal part-time classifications, with different benefits eligibility. Applications will be accepted until November 1, 2026.

Requirements

• High school diploma or equivalent.
• Strong guest-service orientation, discretion, and professionalism.
• Knowledge of greater Mammoth-area activities and seasonal offerings.
• Basic food and beverage service experience, including snack and beverage presentation.
• Working understanding of ski equipment and mountain operations.
• Computer proficiency, including comfort with data entry and internal communication platforms.
• Strong organizational and multitasking skills.
• Ability to work autonomously and collaborate with other departments.
• Clear, professional verbal communication.
• Ability to remain calm under pressure and respond in fast-paced, high-service environments.
• Basic inventory and record-keeping abilities.
• Ability to lift and carry light supplies or equipment when needed.
• Flexible schedule, including weekends and holidays.
• Ability to stand, walk, or be on one's feet for extended periods; kneeling and bending may be required.
• Ability to occasionally lift, push, or pull up to 50 pounds individually or with assistance.

Nice To Haves

• Prior experience in a hospitality or private club setting.
• TIPS or alcohol service certification.
• Food Handler Certification.
• Bilingual skills.

Responsibilities

• Greet and engage members and guests by name, providing a warm and attentive welcome.
• Maintain, stock, and present complimentary snack and beverage offerings in accordance with club standards.
• Monitor lounge cleanliness and ambiance, maintaining a comfortable, orderly, and well-stocked space.
• Coordinate ski valet services, including equipment storage and retrieval, and assistance with rentals or tuning.
• Assist members with local dining, activity, spa, and transportation reservations.
• Maintain accurate records of guest visits and transactions, including day tickets and guest-use limits.
• Communicate with internal departments, including ski concierge, valet, and the Membership Office, to fulfill member requests.
• Assist with email communications, package handling, and member account documentation.
• Support inventory tracking and retail sales for club merchandise, as applicable.
• Provide information about Mammoth and surrounding-area conditions, activities, and events.
• Report member feedback, issues, or complaints to the Club Manager in a timely manner.
• Perform other duties as assigned.

Benefits

• Paid Time Off Programs (seasonal full-time and seasonal part-time positions).
• Paid Leave Programs (seasonal full-time position).
• Employee Ski Pass and Dependent Ski Passes (seasonal full-time position).
• Employee Ski Pass (seasonal part-time position).
• Other company perks (listed for both seasonal full-time and seasonal part-time positions).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED