Community Director Jobs

About The Position

Requirements

• At least 3 years of experience in multifamily residential property management.
• Strong organization, written and verbal communication, and time-management abilities.
• Experience using MS Excel and Outlook.
• At least 3 years of experience with financial and/or budget management.
• Knowledge and expertise in Fair Housing laws and guidelines.
• Experience applying local and state laws to Fair Housing as needed.

Nice To Haves

• Bachelor’s degree preferred.
• Experience using Yardi Voyager and/or Rent Café CRM preferred.
• Experience managing distressed properties preferred.

Responsibilities

• Hire, train, evaluate, and oversee on-site employees.
• Provide outstanding customer service and maintain relationships with prospects, residents, vendors, and coworkers.
• Assist with lease renewals, including distributing and following up on renewal notices.
• Perform general office duties, including answering phones, creating service requests, following up, filing, ordering supplies, and ensuring leases are properly completed.
• Operate the community within financial guidelines and budget.
• Coordinate communication between the leasing office and maintenance team to ensure repairs are handled satisfactorily.
• Maintain marketing and advertising sources and drive online and local presence.
• Propose marketing strategies and social events for current and future residents.
• Complete required weekly, monthly, quarterly, and capital reports.
• Ensure rent and other applicable fees are collected, including timely delivery of collection and demand notices as required by local laws.
• Conduct property inspections for curb appeal and cleanliness.
• Oversee apartment-home turnover, conducting pre-move-out and move-in inspections and assigning charges as needed.
• Lead the eviction process in partnership with legal counsel and in accordance with state laws, including issuing notices and appearing in court as needed.
• Follow company procedures and comply with Fair Housing requirements.
• Represent the company professionally.
• Perform other tasks assigned by the Regional Director.

Benefits

• Career development and paid training opportunities.
• Paid holidays.
• Paid time off, including vacation and sick leave.
• Paid parental leave.
• Competitive pay package with opportunity for commission and bonus earnings.
• 401(k) employer matching.
• Housing discounts.
• Medical, dental, and vision benefits.
• Flexible spending account (FSA).
• Pet insurance.
• Tuition reimbursement.
• Employee engagement programs.