Senior Director of Community Programs and Shelter Plus Care

Archdiocese of St. Louis•St. Louis, MO

22d

About The Position

Catholic Charities of St. Louis, Queen of Peace Center (QOPC), is seeking a senior leader to direct a portfolio of housing, recovery, outreach, patient engagement, and community-based behavioral health programs. The role provides strategic and operational leadership, develops program goals and growth strategies, evaluates community needs, and supports service quality, compliance, and financial sustainability. The Senior Director also serves as an ambassador for QOPC, building partnerships and representing the organization in community forums. The position leads and develops supervisors and program leaders, manages staffing and budgets, and oversees Recovery Housing, Maternal Housing, Shelter Plus Care, EPICC, and other assigned programs. Starting salary is $90,000.

Requirements

Master's degree in behavioral health, human services, healthcare administration, public administration, or a related field.
Licensed mental health professional (LPC, LCSW, LMFT, or Psychologist), or equivalent leadership experience in behavioral health, community outreach, housing, or human services programs.
Five years of progressive leadership experience, including staff supervision, program operations, and performance management.

Nice To Haves

Experience with Missouri Department of Mental Health programs, housing services, grant-funded initiatives, and services supporting women and families is preferred.

Responsibilities

Provide strategic and operational leadership for outreach, housing, patient engagement, and community-based behavioral health programs.
Develop and implement program goals, performance measures, and growth strategies aligned with organizational priorities.
Evaluate community needs, identify service gaps, and recommend new initiatives or program enhancements.
Promote the organization's vision, mission, values, and strategic objectives.
Develop and strengthen relationships with community organizations, healthcare systems, referral sources, government agencies, funders, and other stakeholders.
Represent the organization in coalitions, task forces, community meetings, and other external forums.
Participate in outreach, marketing, business development, and community engagement to increase awareness and referral opportunities.
Oversee Recovery Housing, Maternal Housing, Shelter Plus Care, EPICC, and other assigned community-based programs.
Ensure programs comply with federal, state, payer, contractual, accreditation, and organizational requirements.
Monitor program outcomes, operational metrics, quality indicators, and client access measures to support continuous improvement.
Ensure organizational outreach and engagement practices promote high-quality, effective services.
Lead, coach, supervise, and manage the performance of assigned supervisors and program leaders.
Set performance expectations and hold leaders accountable for program, quality, operational, and financial objectives.
Conduct performance evaluations and support employee development planning.
Participate in recruitment, selection, corrective action, and employment separation processes.
Monitor staffing levels and workforce utilization to ensure adequate coverage within budget expectations.
Foster a positive, collaborative, results-oriented work environment.
Develop, monitor, and manage program budgets and resource allocation.
Review productivity, utilization, staffing, and financial metrics to support fiscal sustainability.
Prepare reports, recommendations, and operational updates for senior leadership.
Maintain an effective organizational structure and delegate responsibilities appropriately.
Perform other duties as assigned.