Director of Programs

Omega Technical Services•Aiken, SC

16h•$169,000 - $244,000•Onsite

About The Position

Omega Technical Services is seeking a Director of Programs to support ongoing operations at its Aiken, South Carolina office. The role is responsible for executing assigned contracts, managing key client accounts, supporting business growth and revenue, and maintaining customer satisfaction. The Director serves as the senior Omega employee at the Program Management Office and provides onsite leadership for the regional office. The position reports to the Vice President of Technical Services. The Director leads projects from inception through completion, ensuring alignment with client requirements and organizational goals. The role manages client relationships as Omega’s primary point of contact, develops tailored solutions, and works with internal teams to deliver services effectively. It also leads proposal, contract, and pricing development; monitors project and account performance; and develops strategies for client retention, growth, revenue, and profitability. The Director mentors Omega employees, supervises team members assigned to the Program Management Office, and supports company operations and events. The work schedule is dependent upon customer-site discretion.

Requirements

Bachelor’s degree in a technical discipline, Business Administration, or a related field, or an equivalent combination of education and extensive professional experience; at least 20 years of experience is specified for the degree-equivalency option.
At least 10 years of progressive experience in project/program management or the technical services industry.
Proven track record of successfully managing high-value client accounts.
U.S. citizenship.
Ability to obtain and maintain a DOE Security Clearance.
Satisfactory pre-employment screening, including a drug and breath alcohol test and a Motor Vehicle Record check.
Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and internal teams.
Excellent organizational and time-management skills, with attention to detail.
Proficiency in Microsoft Office and CRM tools.
Analytical ability to assess data and make informed decisions.

Nice To Haves

Professional certification such as PMP.
Prior experience with Department of Energy or Department of Defense contracts.
Active DOE or DoD clearance within the past two years.
Previous DOE/NNSA work experience.

Responsibilities

Provide onsite leadership as the senior Omega Technical Services employee at the Program Management Office.
Lead and manage projects from inception to completion, ensuring alignment with client requirements and organizational goals.
Serve as a professional role model and mentor Omega junior employees working from PMO East, including employees who are not direct reports.
Build and maintain key client relationships as Omega’s primary point of contact and a trusted advisor.
Understand clients’ business needs and provide tailored solutions aligned with their objectives.
Conduct in-person client check-ins and reviews to assess satisfaction and identify opportunities for additional products and services.
Collaborate with Human Resources, Talent Acquisition, Contracts, Accounting, and other internal teams to deliver services and solutions effectively and on time.
Lead the development and approval of technical proposals, contracts, and pricing agreements.
Work with Contracts and Accounting to monitor project and account performance and develop strategies to improve client retention and growth while maximizing revenue and profitability.
Develop project plans defining scope, timelines, budgets, and resource allocation.
Monitor and report project progress, identify risks, and implement mitigation strategies.
Provide onsite leadership and management for the regional office to support efficient operations.
Supervise team members assigned to the Program Management Office.
Participate in local and regional events that enhance the company’s brand image.
Support the corporate office through participation in working groups, semi-annual Town Halls, holiday events, corporate offsites and retreats, and other annual events.