Position Does Not Exist

Acme Residential•, MI

21d

About The Position

The Community Director oversees all aspects of community operations, coordinating general administration, people, and activities to accomplish goals set by the Regional Director. The role includes motivating and supervising staff, maintaining the physical property, maximizing occupancy, and achieving financial goals and community values. This posting is for a future opportunity in Oakland County, Michigan; there may not be an immediate opening.

Requirements

At least 3 years of experience in multifamily residential property management.
Strong organization, written and verbal communication, and time-management abilities.
Experience using MS Excel and Outlook.
At least 3 years of experience with financial and/or budget management.
Knowledge and expertise in Fair Housing laws and guidelines.
Experience applying local and state laws to Fair Housing as needed.

Nice To Haves

Bachelor’s degree preferred.
Experience using Yardi Voyager and/or Rent Café CRM preferred.
Experience managing distressed properties preferred.

Responsibilities

Hire, train, evaluate, and oversee on-site employees.
Provide outstanding customer service and maintain relationships with prospects, residents, vendors, and coworkers.
Assist with lease renewals, including distributing and following up on renewal notices.
Perform general office duties, including answering phones, creating service requests, following up, filing, ordering supplies, and ensuring leases are properly completed.
Operate the community within financial guidelines and budget.
Coordinate communication between the leasing office and maintenance team to ensure repairs are handled satisfactorily.
Maintain marketing and advertising sources and drive online and local presence.
Propose marketing strategies and social events for current and future residents.
Complete required weekly, monthly, quarterly, and capital reports.
Ensure rent and other applicable fees are collected, including timely delivery of collection and demand notices as required by local laws.
Conduct property inspections for curb appeal and cleanliness.
Oversee apartment-home turnover, conducting pre-move-out and move-in inspections and assigning charges as needed.
Lead the eviction process in partnership with legal counsel and in accordance with state laws, including issuing notices and appearing in court as needed.
Follow company procedures and comply with Fair Housing requirements.
Represent the company professionally.
Perform other tasks assigned by the Regional Director.