Medical Billing Specialist – (not a remote position)

Concord Counseling Services•Westerville, OH

1d•Onsite

About The Position

Concord Counseling Services is seeking an experienced Insurance & Billing Specialist to support billing and revenue cycle operations at its Westerville office. The role processes insurance claims and payments, maintains accurate insurance information, assists with credentialing activities, and responds to client billing inquiries. The successful candidate will have healthcare billing experience, strong attention to detail, and knowledge of third-party payer requirements; behavioral health or community mental health experience is preferred. The Insurance & Billing Specialist works with insurance carriers, clients, and internal staff to support accurate billing and timely reimbursement of services. This is an in-office position.

Requirements

High school diploma or equivalent.
Three to five years of experience in healthcare billing, insurance claims processing, medical accounts receivable, or revenue cycle management.
Experience with electronic medical record (EMR) systems and healthcare billing software.
Proficiency in Microsoft Excel and other Microsoft Office applications.
Knowledge of Medicare, Medicaid, commercial insurance, and third-party payer requirements.
Strong attention to detail and organizational skills, with the ability to manage multiple priorities.

Nice To Haves

Associate degree in business or accounting.
Experience in a behavioral health or community mental health setting.

Responsibilities

Prepare, submit, and follow up on insurance claims to commercial, government, and other third-party payers.
Review claims and assist with correcting and resubmitting denied or rejected claims.
Post payments, adjustments, and contractual write-offs accurately and promptly.
Reconcile client accounts and help resolve billing discrepancies.
Establish and maintain payer information in the electronic medical record (EMR) system.
Set up and maintain accurate client insurance information.
Generate client billing statements and respond to client billing inquiries.
Assist clients with questions about insurance coverage, account balances, and payment arrangements.
Coordinate credentialing activities for clinical staff and assist with payer enrollment and revalidation.
Maintain accurate billing, credentialing, and reimbursement records.
Maintain compliance with HIPAA, organizational policies, and applicable federal, state, and local regulations.