Medical Billing Specialist

Fair Haven Community Health Care • New Haven, CT

6d • $23 - $25

About The Position

Fair Haven Community Health Care (FHCHC) is seeking a Medical Billing Specialist to maintain its professional reimbursement program and support accurate billing and collections. The role ensures compliance with current payment requirements and rules, follows up on outstanding accounts receivable across all payers, including self-pay, resolves denials, and manages related correspondence.

The specialist performs billing and computer functions, prepares and submits claims, posts encounters and payments, and handles patient statements and account inquiries. The position also involves communicating with patients, FHCHC staff, insurance companies, and other facilities to address billing concerns and support appropriate payment and account resolution.

Requirements

• High school diploma or GED with experience in medical billing.
• Knowledge of third-party billing requirements and ICD and CPT codes.
• Good interpersonal skills and ability to work as a member of a team to serve patients.
• Accuracy and attention to detail.
• Ability to work independently.
• Ability to use a computer and multi-line telephones.
• Understanding of billing practices.
• Oral and written proficiency in English.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Perform billing and computer functions, including patient and third-party billing, data entry, and posting encounters.
• Prepare and submit clean claims to insurance companies electronically or on paper.
• Follow up on outstanding accounts receivable for all payers, including self-pay, and resolve denials.
• Answer billing questions from patients, FHCHC staff, and insurance companies.
• Identify and resolve patient billing complaints.
• Prepare, review, and send patient statements.
• Manage correspondence related to insurance or patient accounts, contacting insurance carriers, patients, and other facilities as needed to pursue payments and identify account issues or changes.
• Take calls from patients and insurance companies regarding billing and statement questions.
• Process and post patient and insurance payments.

Benefits

• Major medical, dental, and vision coverage.
• Voluntary benefits, including AFLAC plan, short-term disability, long-term disability, and life insurance.
• Paid holidays.
• Generous paid time off (PTO).
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED